Cashback sites where retailer will not pay

Money-Saving-King

carh wrote: »

Sorry, didn't know you worked for them

Nor did I. Why is it the standard thing on here if you disagree with something you must work for the company involved?

Discodee

ConsumerGuy0016 wrote: »

There was a thread previously about a user threatening court action against TopCashback when the latter failed to pay on some cashback they were due:

https://forums.moneysavingexpert.com/discussion/2404271

Consumer guy, there is no facility to PM you but wanted to thank you for advising me to put in a paypal claim for my daughter's faulty phone. She just had a full refund today after sending the phone back. So, many thanks. She only lost £9 postage and £15 import tax instead of an extra £109. And that, minus the postage pays for her new phone and 2 years contract, so THANK YOU!!!

DCFC79

Money-Saving-King wrote: »

Nor did I. Why is it the standard thing on here if you disagree with something you must work for the company involved?

I thought everyone was aware of that.

unholyangel

Exile_geordie wrote: »

Is it? Is it really? TOPCASHBACK don't sell you anything at all so how can you form a contract in consumer law with them?

I know i'm late to the party but contracts dont require money to exchange hands in order to have a binding contract in place.

But, just to throw a spanner in the works....some people pay for their TCB accounts in order to receive a preferential cashback rate. So they undoubtedly do have a contract with TCB which will place TCB under a greater duty of care.

Even outside of a contract, you can be liable for anothers losses if you're negligent.