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MSE News: Industry challenged to do more to protect vulnerable consumers

The Financial Conduct Authority has launched a challenge to the industry to ensure it better protects vulnerable people...
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Industry challenged to do more to protect vulnerable consumers

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  • ConsumeristConsumerist Forumite
    6.3K Posts
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    When it comes to matters financial, it is probably fair to say that most UK consumers (MSE-ers aside) are vulnerable people.

    I think, in rip-off Britain, the level of customer service is low and customer care, in the genuine sense of the expression, is vitrually absent if it gets in the way of taking our money.
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
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