MSE News: Industry challenged to do more to protect vulnerable consumers

Former_MSE_Paloma

The Financial Conduct Authority has launched a challenge to the industry to ensure it better protects vulnerable people...

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Industry challenged to do more to protect vulnerable consumers




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Consumerist

When it comes to matters financial, it is probably fair to say that most UK consumers (MSE-ers aside) are vulnerable people.

I think, in rip-off Britain, the level of customer service is low and customer care, in the genuine sense of the expression, is vitrually absent if it gets in the way of taking our money.