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holiday miss selling?

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  • Agree this is certainly not a key piece of information as the chance is so low. If a travel agent had to cover all these things which have a low probability which this does of say only about 1% then you'd never get out of a travel agents, they'd be stuck for ages having to go through every tiny thing that could go wrong.

    Sorry but that's just not realistic.
  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    We've been to Florida many times in the hurricane season. Not seen a hurricane yet. Hurricanes rarely last for 14 days anyway.
  • photome
    photome Posts: 16,670 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Where have I stated that she wants compensation!??! And how do you know that she didn't thank them for their help at the time? All I have asked is, is she in her rights to ask them to swap the holiday. Since posting I have been advised that she is well within her legal rights to do so as a key piece of information that would affect the decision of purchase on a holiday which they recommended and advised upon was not supplied.

    I disagree

    Who advised you that she is within her legal rights to get the TA to arrange an alternative.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Since posting I have been advised that she is well within her legal rights to do so as a key piece of information that would affect the decision of purchase on a holiday which they recommended and advised upon was not supplied.

    Well tell her to go and exercise that legal right then, but could you go with her to video the event to post on YouTube so that we can all share in the hilarity that will ensue at the Travel Agent?
  • photome wrote: »
    I disagree

    Who advised you that she is within her legal rights to get the TA to arrange an alternative.

    Probably a friend of a friends daughter that has a sister that used to work for Teletext holidays.
  • teddypompom
    teddypompom Posts: 5 Forumite
    edited 23 February 2015 at 10:34AM
    Holiday been swapped as we speak.
  • photome
    photome Posts: 16,670 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Holiday been swapped as we speak.

    Thats good

    probably down to asking the TA nicely rather than any legal right!
  • TonyMMM
    TonyMMM Posts: 3,424 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Good news ....presumably not to anywhere else in the Caribbean though ?
  • Hintza wrote: »
    Great for wind surfing.

    I went kite flying when Ruby hit us in the Philippines.
    “Learn from the mistakes of others. You can never live long enough to make them all yourself.”
    ― Groucho Marx
  • bluenoseam
    bluenoseam Posts: 4,612 Forumite
    Tell her this is a valuable experience, you go into travel agent, you enquire about holidays first, then you're free to leave & do some research - sounds like your daughter shouldn't be booking holidays to me. (And by that I mean niave & inexperienced at best) In future she'll remember that before going off half cocked then looking to invoke this that & the next thing to get out of it when she discovers something she doesn't like.
    Retired member - fed up with the general tone of the place.
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