Orchid Dialler Discount

edited 30 November -1 at 1:00AM in Phones & TV
13 replies 19.6K views
MSE_MartinMSE_Martin MoneySaving Expert
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edited 30 November -1 at 1:00AM in Phones & TV
This is a new thread about Orchid Dialler to replace the old thread.



Orchid Dialler boxes are something i already recommend in my Cheapest Home Phones article. Effectively it allows you to pre-programme the box so calls are automatically put the choosen provider. Especially useful for those using override providers such as 18185 and other numbers in combination.

Anyway as the email below details as many of their custom comes from this site - they're offering a discount. (obviously there is no financial link between MSE and Orchid)


Dear Martin

Thanks to you we are saving £££s using the Fantastic override phone service. We are a supplier of Dialler boxes which are being purchased in greater numbers by override users.Our Dialler boxes ensure that ALL calls go over the override service,no need to remember to dial the prefix number.

We sell Diallers Direct to end users at £9.99 for a single carrier or £14.99 for a multiple carrier version.

In order to get the 20% discount MoneySavers need to register on the website, and enter discount code "3" when prompted. www.orchid-telecom.com.

This is an excusive deal to Moneysavingexpert.
MoneySavers can get information on our Diallers at www.orchid-telecom.com.
Martin Lewis, Money Saving Expert.
Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
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Replies

  • I bought one recently and it's excellent, just updated settings today as per Heinz advice.

    It looks complicated at first but it's easy once you know and there are plenty of willing people here to help.

    But you can also get Orchid to do it all for you and their customer service is great.

    By now you will be thinking I work for them but I don't and never have I don't work for anyone.

    For quite some time I wondered how people managed to use all these different providers until I came here and found the Orchid dialler page and never looked back, it has saved me £60 in three months if not more.
  • edited 28 March 2010 at 9:06AM
    HeinzHeinz Forumite
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    edited 28 March 2010 at 9:06AM
    [STRIKE]Prices have changed slightly since the original (December 2004) thread and, as at 22 October 2008, they are now:
    V2 (single carrier) £10.99 (£8.79 after MSE discount);
    [/STRIKE]Orchid sold off their remaining stock of the original version of the V2 during 2009.
    [STRIKE]V4 (multiple carrier) £15.99 (£12.79 after MSE discount);
    [/STRIKE]Orchid sold off their remaining stock during 2009 and new V4s are no longer available.
    [STRIKE]V4+ (multiple carrier + backup power souce) £20.99 (£17.79 after MSE discount).
    [/STRIKE]No longer available.
    [STRIKE] Most people find the standard V4 adequate for their needs.

    [/STRIKE]UPDATE 16 MARCH 2010

    I have just learned that Toby Clarke, formerly of Orchid Telecom, moved from the UK to a position with an Australian telco in late 2009.
    Disappointingly (in the past, Orchid's communications and customer service were always excellent), he did not make contact with me before moving.

    Orchid Telecom Limited of Ridlington Park House, Holygate Road, Ridlington, LE15 9AR has set up an auto-divert so that those attempting to visit the former www.orchid-telecom.com webite reach
    http://www.smallbusinesstelephonesystemsuk.co.uk/ instead. The firm no longer deals in low cost routers (diallers) and, as the name of their new website suggests, specialises in telecoms equipment for small businesses.

    I have been unable to locate a UK vendor of the old Orchid V2 or, more importantly, the V4 or V4+ diallers
    [STRIKE]but have located a firm selling the Orchid Bill Saver dialler briefly marketed in 2009 by Orchid Telecom. That is Tod Designs of Unit 2A, Colyton Business Park, Wheelers Yard, COLYTON, Devon EX24 6DT (http://toddesigns.co.uk/acatalog/lcr_dialer.html).

    Unfortunately, the Bill Saver appears only to be similar in functionality to the old V2 dialler (i.e. it lacks the time/day/date capabilities of the V4/V4+) and the selling price is £18.80 including 17.5% VAT.
    [/STRIKE]

    FURTHER UPDATE 17 MARCH 2010

    In reply to a, "Can end-users program Bill Saver LCRs themselves?" email, Tod Designs have now advised that they have sold out and have been unable to obtain further supplies (I think they just bought the remaining stock from Orchid and sold them on) and, therefore, have reluctantly removed it from their website (hence the struckthrough text above).

    It looks like the value of my spare V4 LCRs is increasing exponentially!


    :wave: For users of Orchid LCRs, there's a separate thread HERE for discussions/questions about functionality, programming, problems etc.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Hi Everyone,
    Regarding cheep phone calls does anyone know about the BT 18866, that a very Dear Friend Recommended. He did check it out and said it is fine, but I don't know if there have been any problems. I am quite Happy to go with this company but I need a little bit moe information about it before I diside fully.
    to look at the site more closly go to call 18866.co.uk Look forward to anyone who would like to respond, and to let me know if it's legit or not? and advise me accordingly. Many Thanx Addie.
  • HeinzHeinz Forumite
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    Welcome to the MSE forums adelabusybee

    18866 (and its sister companies 1899 and 18185) are 'legit' as you put it. They operate online only accounting and limited Customer Service online too.

    Please see the HERE link in my signature below - you'll see 18185 is the recommendation there.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • csj_2csj_2 Forumite
    100 Posts
    I have an Orchid dialler which I've been using successfully for many months on a BT line and using the Hertz programme. I am thinking of transferring my line to Tiscali to take up their included broadband deal. Will the Orchid dialler still function on a Tiscali line to allow the overriding of weekday calls through to 1899, Primus etc. and, if so, will I then have to modify the Hertz settings myself or is there another Orchid programme that I could then use.
  • HeinzHeinz Forumite
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    If you transfer your line rental to Tiscali, you won't be able to use Primus or any other CPS calls provider (only BT has to allow that).

    Similarly, you won't be able to use the 1280 prefix to 'hop back onto BT' for calls for which BT is cheaper (you will no longer have a BT account so there's no way they could recover the call charges from you).

    I don't know whether or not Tiscali bars access to the 18185 short code or not (or 1899 and/or 18866) but all line rental providers except BT can do that if they wish.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • I have registered on the Orchid website, http://www.secureonlineshopping.biz/orchid/custreg.asp?action=login , but I cannot find any diallers.

    Am I missing a trick?
    RIP independent MSE.
    Died 1st June 2012
  • HeinzHeinz Forumite
    11.2K Posts
    Part of the Furniture Combo Breaker Car Insurance Carver!
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    I have registered on the Orchid website, http://www.secureonlineshopping.biz/orchid/custreg.asp?action=login , but I cannot find any diallers.

    Am I missing a trick?
    I think it's now necessary to phone to order (don't forget to mention the MSE 20% discount).
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • SpeedeeSpeedee Forumite
    115 Posts
    Part of the Furniture Combo Breaker
    Heinz wrote: »
    I think it's now necessary to phone to order (don't forget to mention the MSE 20% discount).

    I could not see a mention of buying online either, so phoned them to order a V4+ dialer. The lady was very helpful. They don't sell the V4+ anymore, so I got V4's instead! They have an offer on - 3 for 2, with the 20% MSE discount.


    Go to post 522 of the Orchid V4,V4+ and Ranger 400 phone users - Discussion thread for the bad news about Orchid Telecoms diallers.
  • HeinzHeinz Forumite
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    ian_h wrote: »
    Stumbled across this thread after clearing out a cupboard and finding 4 of the diallers that are no longer used, I also have v1.35 of the webclient programming software I can let you have (but I am no expert so cant support!).

    Was going to stick them on ebay but when I googled and found this thread thought I should offer them to fellow MSE'rs first so if anyone wants to buy one please PM me.
    I expect you will be swamped with enquiries.

    The CW Client software is now useless (there's no server with which it can connect) but Kevin Lawry's MS Excel spreadsheet is an easy way of programming them.

    http://forums.moneysavingexpert.com/showthread.php?t=1477019

    http://208.56.23.24/mse/Auto_Routing_Table_v1_9.zip
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
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