Mobile Contract help

Happy10

Need a little advice please if possible, I am a very small business who signed a contract for business mobiles with a new company, I cancelled it two days later as I sent proof of address with 4 utility bills, they then requested a bank statement which I wasnt wiling to send. I have received an Invoice for them for 1.3k, they havent provided anything, no handsets pac codes etc, I know from this site that consumers have 14 days cooling off period to cancel, does this apply also to small businesses. I am not paying this invoice.

JJ_Egan

Nope you signed a contract consumer law is not business law .
As you are not going to pay then you really need a solicitor to advise .

itGuyUK80

Happy10 wrote: »

Need a little advice please if possible, I am a very small business who signed a contract for business mobiles with a new company, I cancelled it two days later as I sent proof of address with 4 utility bills, they then requested a bank statement which I wasnt wiling to send. I have received an Invoice for them for 1.3k, they havent provided anything, no handsets pac codes etc, I know from this site that consumers have 14 days cooling off period to cancel, does this apply also to small businesses. I am not paying this invoice.

Hold the phone...

So a bill for £1.3K and nothing received, sounds like error rather a dispute.. Have you spoken to the company to advise of this?

Advise them you are disputing the invoice..

Also you may want to take a look at Goods & Services Act, slighty different rules for B2B. Take a look at section 8 on this link

Collabora

3 post by RussellWhiting all pushing the same business website. i would say clearly advertising

Fightsback

Collabora wrote: »

3 post by RussellWhiting all pushing the same business website. i would say clearly advertising

Reported as Spam, others please report as spam.

In regard to the OP, I would seek professional legal advice on this as these mobile resellers can be really hard to deal with, a lot of ex-double glazing salesmen and ex-used car dealers are in that game so beware. Notorious for stitching you up on a long expensive business contract. Some options open to you to get out of it are:

1) Misrepresentation

2) Breach of contract

3) Honest mistake

Good luck

Who is the company that you have the contract with ?

macman

OP, where did you 'sign' or otherwise agree this contract? In store, in your own office, online, by phone?
Even if it was a consumer contract and not a residential one, then you still have no cooling-off period if you purchased in store. The only cancellation rights you have are those offered by the retailer under their T&C's.
DSR will only apply to consumer contracts taken out online or by phone, and gives you 7 working days, not 14.
You have presumably been invoiced the total value of the contract to the end of the minimum term, which is what would be expected if you cancel before minimum term.

agrinnall

macman wrote: »

DSR will only apply to consumer contracts taken out online or by phone, and gives you 7 working days, not 14.

DSRs were superseded by the Consumer Contracts Regulations (2013) and do indeed give 14 days to cancel a service (with some restrictions). MSE has plenty of information about it so there's really no excuse for giving out of date advice.

http://www.moneysavingexpert.com/shopping/consumer-rights-refunds-exchange?_ga=1.266425038.1193631705.1415385279#services

Happy10

Thanks all for the help, will send a letter of complaint and will look at the links some of you have offered. The contract was done over the phone and online.