JSA stopped due to missing appointment

sammyjammy

rogerblack wrote: »

They cannot legally 'take you off' JSA without formality.

They need to go through the actual formal process of stopping it - which involves a letter, and appeal rights.
If JSA has not been formally terminated, it may still legally be ongoing, and due payment.

I imagine the claim has been closed as failed to sign. If he has already made a new claim he needs to ask for it to be backdated to when he was last paid, it should be straightforward if he lists the facts on the form.

dont mention the job starting, it will just complicate things.

Cuddles2012

Thank you all for the advice.
He has never missed any sign on day only an appointment which we believe was to see how he was getting on getting back to work. Prior to the course starting he told them he would be on in and no other appointment had being rescheduled. The course was 9-4.30 for 4 days and an hour + travel each way. He was on two weekly sign on day so went in as normal and they told him he JSA had being stopped.
I could understand if they said he would be sanctioned for missing an appointment I still would not be happy and would obviously fight it.
But with it being totally stopped I have never heard of this happening to anyone before. I would go to the local CAB but it is appointments and one day only - worse then going to GP.
We still have not being given any information in writing so do not know when benefit payment actually stopped.

Rogerblack and Mersey you are of great help. I was not aware of this info.