Faulty gas cooker

baxy

Gas cooker been faulty since before Christmas. It turns itself off when turned down to low. I reported it on 21st Dec.
repair man been out twice now and problem still exists.
It was 1 yr and 3 months old when reported.
It has two year guarantee can I reject it as not fit for purpose.

wealdroam

baxy wrote: »

Gas cooker been faulty since before Christmas. It turns itself off when turned down to low. I reported it on 21st Dec.
repair man been out twice now and problem still exists.
It was 1 yr and 3 months old when reported.
It has two year guarantee can I reject it as not fit for purpose.

'Reject' has a particular meaning in the Sale of Goods Act, and you have a short while after the sale to confirm the goods conform to the contract. You are too late to reject the goods.

You can of course continue to seek a remedy which could be a repair, replacement or a refund.

Who are you currently dealing with?
All your statutory rights are with whoever sold the cooker to you, but I guess the guarantee you mention is with the manufacturer.

baxy

I am dealing with the manufacturer. I believe the sale of goods act says an appliance should last a reasonable time which in England is 6 years.
The repairs have not been successful and and this has been going on for so long I can't carry on trying to use this cooker so gonna order a new one.

wealdroam

baxy wrote: »

I am dealing with the manufacturer.

Then perhaps you should get the seller involved.... unless you bought directly from the manufacturer?

baxy wrote: »

I believe the sale of goods act says an appliance should last a reasonable time which in England is 6 years.

No, that is not what The sale of Goods Act says.
Yes, it effectively says the goods should last a reasonable time, but it does not say that amount of time is six years.

It gives you upto six years to seek a remedy from the seller, but that isn't the same.
One needs to take other things, like amount paid, into account.
For example, it might be reasonable to expect a £1000 oven to last longer than a £100 one.

baxy wrote: »

The repairs have not been successful and and this has been going on for so long I can't carry on trying to use this cooker so gonna order a new one.

As said, get onto the seller... that's where your statutory rights are.

baxy

Bought cooker from our local community warehouse which is more like a charity shop but does deal with new white goods.
Don't really feel like loading my problem onto them.

wealdroam

baxy wrote: »

Bought cooker from our local community warehouse which is more like a charity shop but does deal with new white goods.
Don't really feel like loading my problem onto them.

OK, that's fine.

But back to your original question "can I reject it as not fit for purchase"?
Even if you could reject it, that would be with the seller, not the manufacturer.
There is no way that a manufacturer would refund the purchase price. Think about it, it is probably fair to assume that the manufacturer did not get all of the purchase price... the seller made a profit on the sale surely.

Good luck with whatever you decide.