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New Build two year warranty expired
benidorm59
Posts: 188 Forumite
A friend bought a new build just over two years ago and the house has started having damp problems downstairs, the builder has said the warranty has expired and the next step would be the NHBC and they will get their after care team to look at things.
Is this correct or should they claim on their house insurance ?
Is this correct or should they claim on their house insurance ?
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Comments
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Could try insurance, but
a) have to pay the excess (1st £50? £100? £200?)
b) have increased premiums next year (and the year after....)
c) they might refuse anyway saying it is not an insured event, but an original construction problem.
So warranty. Yes, if 2+ years ago usually liability passes from builder o NHBC (asuming it's NHBC covered). NHBC will investigate and try to say it is not a construction problem, but condensation caused by lifestyle (you really should stop having showers and creating steam.....!!!)
Be prepared to fight.
What/where is the damp.....?0 -
its the down stairs cloak room looks like water seepage as the skirting boards are water daamaged, no visiable signs of water though on the floor, should they remove the boards, lift the cushion floor to take a look or leave it till an inspector comes out. They are a young couple and he doesnt do much DIY0
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If it's not structural then NHBC will have nothing to do with it. Water ingress in a room with water pipes is going to be some form of leak. Forget NHBC.
It's time to find the leak. Call a plumber if they don't know what to do, but I'm afraid it's at their own cost from now on.Everything that is supposed to be in heaven is already here on earth.
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You do need to get hold of the NHBC policy - from memory it has lots of loopholes (ie things it does not cover, as doozerchick says,0
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You do need to get hold of the NHBC policy - from memory it has lots of loopholes (ie things it does not cover, as doozerchick says,
If my in laws' experience is anything to go by, it doesn't even cover insufficient foundations or being built with the wrong type brick below DPC!Everything that is supposed to be in heaven is already here on earth.
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its a leak in the toilet I rang them, they took up the floor covering and have traced it back,0
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