We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Paypal problem -advice please
tootzsax
Posts: 19 Forumite
I teach privately from home. Until today, I've had a paypal link on my website where students and parents can purchase lessons. In 15 years, I've not had an issue.
After giving a block of ten lessons, a student's parent has now issued a "significantly not as described" complaint because they messed up the time of one of their lessons so are claiming they didn't get their moneys worth. All the money for all of the lessons has been taken back by paypal and held with a view to a refund. I can't prove the kid took the lessons and they can't prove that she didn't, but I am very anxious because I now find out that paypal usually don't bother to investigate these things and side with the buyer.
Any advice much appreciated…hindsight… not so much
After giving a block of ten lessons, a student's parent has now issued a "significantly not as described" complaint because they messed up the time of one of their lessons so are claiming they didn't get their moneys worth. All the money for all of the lessons has been taken back by paypal and held with a view to a refund. I can't prove the kid took the lessons and they can't prove that she didn't, but I am very anxious because I now find out that paypal usually don't bother to investigate these things and side with the buyer.
Any advice much appreciated…hindsight… not so much
Failed to load the poll.
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.5K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.4K Work, Benefits & Business
- 604.2K Mortgages, Homes & Bills
- 178.5K Life & Family
- 261.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards