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Advice RE: Rental car due to write-off of car
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Hi all - I've raised an official complaint to Enterprise, my Car Insurance Company, and IMS.
I returned the car back yesterday and they advised they are prepared to give me 48 hours to attempt to sort this. I have logs of every single call made to Enterprise, and who I spoke to, and have been passed on. Hopefully I will get a response from there...
And yes, deposit was taken from my card....0 -
Hi all - I've raised an official complaint to Enterprise, my Car Insurance Company, and IMS.
I returned the car back yesterday and they advised they are prepared to give me 48 hours to attempt to sort this. I have logs of every single call made to Enterprise, and who I spoke to, and have been passed on. Hopefully I will get a response from there...
And yes, deposit was taken from my card....
What are you complaining about?
Have they charged you for the additional days?0 -
Sorry - Yes. They've still charged me for the additional days. £90. I've advised I'm not paying this.0
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