We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Advice RE: Rental car due to write-off of car

2»

Comments

  • brungle
    brungle Posts: 24 Forumite
    Hi all - I've raised an official complaint to Enterprise, my Car Insurance Company, and IMS.
    I returned the car back yesterday and they advised they are prepared to give me 48 hours to attempt to sort this. I have logs of every single call made to Enterprise, and who I spoke to, and have been passed on. Hopefully I will get a response from there...

    And yes, deposit was taken from my card....
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    brungle wrote: »
    Hi all - I've raised an official complaint to Enterprise, my Car Insurance Company, and IMS.
    I returned the car back yesterday and they advised they are prepared to give me 48 hours to attempt to sort this. I have logs of every single call made to Enterprise, and who I spoke to, and have been passed on. Hopefully I will get a response from there...

    And yes, deposit was taken from my card....

    What are you complaining about?

    Have they charged you for the additional days?
  • brungle
    brungle Posts: 24 Forumite
    Sorry - Yes. They've still charged me for the additional days. £90. I've advised I'm not paying this.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.6K Banking & Borrowing
  • 254.5K Reduce Debt & Boost Income
  • 455.5K Spending & Discounts
  • 247.5K Work, Benefits & Business
  • 604.4K Mortgages, Homes & Bills
  • 178.6K Life & Family
  • 261.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.