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Advice RE: Rental car due to write-off of car

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Comments

  • brungle
    brungle Posts: 24 Forumite
    Hi all - I've raised an official complaint to Enterprise, my Car Insurance Company, and IMS.
    I returned the car back yesterday and they advised they are prepared to give me 48 hours to attempt to sort this. I have logs of every single call made to Enterprise, and who I spoke to, and have been passed on. Hopefully I will get a response from there...

    And yes, deposit was taken from my card....
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    brungle wrote: »
    Hi all - I've raised an official complaint to Enterprise, my Car Insurance Company, and IMS.
    I returned the car back yesterday and they advised they are prepared to give me 48 hours to attempt to sort this. I have logs of every single call made to Enterprise, and who I spoke to, and have been passed on. Hopefully I will get a response from there...

    And yes, deposit was taken from my card....

    What are you complaining about?

    Have they charged you for the additional days?
  • brungle
    brungle Posts: 24 Forumite
    Sorry - Yes. They've still charged me for the additional days. £90. I've advised I'm not paying this.
This discussion has been closed.
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