Tenant asking for compensation for broken boiler left him without heating & hot water

pyueck

C_Mababejive wrote: »

OP i think you have done all you could reasonably expect to have done. You have been very generous in your compo offering. That is way above what a lot of landlords would have offered. I have been in houses that have been in an apalling state due to slum landlords and its imply the case that if you dont like it, move out.

May i suggest that you move your service contract to British Gas and if you have to adjust the rent to cover the extra cost then do so.

First bold - the tenant is a fixed term contract with gives the landlord obligations to repair the property.

Second bold - the tenant is in a fixed term contract, this is not possible.

Guest101

mchale wrote: »

Should you decide to compensate the tenant, I would pay compensation that at the end of tenancy when you have vacant possession, gives tenant added incentive to leave property clean tidy etc, etc, etc.

Pointless, if the LL agrees to compensation, he cannot unilaterally take off amounts from this for the state of the flat.

It would need to be decided by a court.

fairy_lights

bhav27 wrote: »

Since tenant moved in from Jan 2015 onwards we had boiler problem reported which we got it fixed through HomeServe boiler cover. It was this fix which caused series of breakdown event on other parts of the boiler and we had to get insurance company called out again to get the boiler fixed. The problem is still on going. HomeServe engineers comes in and fixes problem but then creates another problem.

If I'm reading this correctly, HomeServe's attempts to fix your boiler created more problems which they still haven't been able to resolve. If this is the case, why on earth are you still relying on them to fix it and not calling out a local plumber to take a look instead?

ivavoucher

Oh heck! i'm with homeserve