Privacy Guard Policy

trollheimen55

Some time ago we were sold this ID protection at our bank. I don't think we need this, as we should be protected from ID fraud through our bank, I am sure. We were really mis sold this. I have searched on the Internet and found that Privacy Guard is a company? Anyone out there heard of this policy sold at banks? and also. Can I claim money back as I think we were mis sold this,it costs £6 a month!

grumbler

trollheimen55 wrote: »

...we should be protected from ID fraud through our bank, ...

So, if someone steals your ID and gets mobile contracts with expensive phones on your name, is your bank supposed to protect you?

Some credit card providers do offer free ID fraud protection - as a perk.
It's a different question if this 'protection' is worth paying for.

MSE article: ID Fraud Protection

trollheimen55

I have looked on our Internet Banking and cannot find out any details about Privacy Guard. We were led to believe it was the banks. I am sure we have never received any policy documents .

jonesMUFCforever

Privacy guard was certainly sold by LloydsTsB a few years back.

I second what grumbler said - it was a choice thing for you to buy like any other insurance.

MarkFromCornwall

trollheimen55 wrote: »

Can I claim money back as I think we were mis sold this,it costs £6 a month!

Normally the customer researches the company/product and then decides whether to buy. If you've done things the other way round, possibly it's a case of mis-buying but not mis-selling.