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Bid retracted - given a silly reason

I have just had a bid retracted on one of my items. No problem, as it is better that way than have problems later on with no payment, not satisfied etc.
Just looked at the reason given for retraction - "cannot contact the seller". But he has not contacted me to ask me anything!
Does anyone find that messages from buyers are not getting through?

Not too bothered about the retracted bid as there are lots of bidders/watchers but I thought it was a silly reason to give. I expected "wrong amount entered" or something like that.

Comments

  • soolin
    soolin Posts: 74,477 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    They have a limited choice of reasons- so they just have to choose something random.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • kalsha
    kalsha Posts: 1,137 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Thanks soolin. Didn't realize that they had to choose from a list. I thought it was what he actually wrote himself.
  • soolin
    soolin Posts: 74,477 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    kalsha wrote: »
    Thanks soolin. Didn't realize that they had to choose from a list. I thought it was what he actually wrote himself.

    It is a list of perhaps 4 things- one is 'entered the wrong amount' one is as chosen by your buyer and I can't recall the other two.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • steveE2
    steveE2 Posts: 1,330 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Retraction reasons are:
    • You entered wrong amount
    • Seller changed the item description
    • You couldn't contact the seller
  • eBay should allow more honest options like -:

    I changed my mind.

    I bid and then I bothered to read the ad afterwards and item isn't actually what I need.

    I haven't actually got any money to pay for the item if I win.

    etc etc
  • Avoriaz
    Avoriaz Posts: 39,110 Forumite
    Better that they retracted the bid rather than won the auction and didn't pay.
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