Fixed Price ends 28th Feb but told I will be penalised with exit fees if I change now

System

Dave_save wrote: »

Seems like a full set of rules. Presumably these are OFGEM rules. Can you point me to the document/website that displays the 'latest rules'.

If you want chapter and verse then the detail is contained in this document. Out-of-interest, how much are your exit fees?


https://www.ofgem.gov.uk/sites/default/files/docs/decisions/the_retail_market_review_-_implementation_of_simpler_tariff_choices_and_clearer_information.pdf

Dave_save

Hengus wrote: »

If you want chapter and verse then the detail is contained in this document. Out-of-interest, how much are your exit fees?


https://www.ofgem.gov.uk/sites/default/files/docs/decisions/the_retail_market_review_-_implementation_of_simpler_tariff_choices_and_clearer_information.pdf

Thanks Hengus. My current fixed deal with First Utility ends at 30 April 2015. Exit fees are £60. To date, I've had notification from FU that my current deal will end at that point, with an offer to move to another fixed 2018 contract. I've had no notification from FU that I'll be moved to their standard tariff if I do nothing.

System

Dave_save wrote: »

Thanks Hengus. My current fixed deal with First Utility ends at 30 April 2015. Exit fees are £60. To date, I've had notification from FU that my current deal will end at that point, with an offer to move to another fixed 2018 contract. I've had no notification from FU that I'll be moved to their standard tariff if I do nothing.

They are not, or so I believe, required to tell you that. What they are not allowed to do is roll your contract over to another fixed tariff so, de facto, the standard variable tariff is the default position.