We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Universal Credit Complaint
Options
auldblerk
Posts: 1,083 Forumite
Hope somebody can help me here with this as I have looked on Google etc to no avail. I want to lodge a complaint about the way I have been treated but can't find a complaints procedure on their site or anywhere else.
Cheers.
Cheers.
0
Comments
-
I imagine you can phone the contact centre and register a complaint or write to the dep't headlining complaints to the address on any of your letters.Forums can be/are a good guide to entitlement and it is good practice to back it up with clarification from the relevant department/specialist with written confirmation to safeguard yourself.0
-
The contact centre is what I want to complain about but an option available is to get my MP involved so going to look into that.
Cheers.0 -
A complaint can be taken over the phone, that's the usual method.0
-
If you can't find a route to complain through I would suggest that is a valid reason to contact your MP.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244.1K Work, Benefits & Business
- 599K Mortgages, Homes & Bills
- 177K Life & Family
- 257.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards