Prepay Meter Statement says I'm in credit!!

geoffgg

I've had my old card prepayment elec meter changed couple of weeks ago to the new plastic key system. I've now received a statement from Scottishpower saying I'm £165.31 in CREDIT. (no further action is required)

I cannot get thru to them at the minute by phone,

does this mean they owe me that amount......... and is it easy to get that money from them?

Many Thanks

Newstart_4

yep ours used to go into credit, they only refund on demand, they will send a cheque, my missis used to like getting 50-60 quid a year back from them, but i prefered my top ups to strech that bit longer, so we had them alter the meter so it doesnt do it any more

plastic keys doesnt sound like a new system to me? i thought that was the prerunner to the powercards?

frances54321

see my post 'british gas hang on to my money' last post 1st august. good luck.

Newstart_4

frances54321 wrote: »

see my post 'british gas hang on to my money' last post 1st august. good luck.

i dont need to read the post i can predict what it says, Eleci yep ring them and they post a cheque, british gas, never been able to get a cheque or any sence out of them.

i tell them "i pay on a card, i shouldnt be in credit, can i have my money back"

they say "you pay on a card you cant be in credit". "we dont owe you any money"