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Global shipping programme.

Have sold an item and the buyer won't pay as they say the price was multiplied by eight times to post, after they won it.
Can this be possible. Ebay are telling me it's nothing I have done wrong.

Comments

  • soolin
    soolin Posts: 74,438 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    hollydays wrote: »
    Have sold an item and the buyer won't pay as they say the price was multiplied by eight times to post, after they won it.
    Can this be possible. Ebay are telling me it's nothing I have done wrong.

    Yes, the GSP can make things very expensive. Buyer will need to take it up with eBay, and you as seller will need to do a full NPB to,protect yourself and to get your fees back.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Thanks. What the buyers seem to be saying is thAt they bid, but only after they have won the item are they told how much postage they have to pay ?

    Can this be correct?!!
  • soolin
    soolin Posts: 74,438 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    hollydays wrote: »
    Thanks. What the buyers seem to be saying is thAt they bid, but only after they have won the item are they told how much postage they have to pay ?

    Can this be correct?!!

    It is quite possible as the price isn't shown until eBay know the country status of the buyer.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Kayster
    Kayster Posts: 390 Forumite
    Part of the Furniture 100 Posts
    Included in that shipping price buyer was asked to pay will be customs and import charges and duties that will vary according to the final price. If the price when buyer first looks is low these will be low or nothing, then final price shoots up and so do all these other charges as well.
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