First Direct £100

paul179

I opened an account with First Direct 4 months and was promised £100 into my account if I paid in £1500 each month for the first three months of the account's opening.

I called First Direct last night to ask when I woul receive the money but was informed that the mothly salary had to be £1500. Since my salary was less than this I had been topping up by making cheque payments or transfers from other accounts to ensure the required £1500 deposit was made.

Does anyone know where I stand on this? Anyone else had a similar experience?

oldfella

the terms refer to paying in a salary of £1500 - you could try maintaining your salary comes from several sources

Milarky

paul179 wrote: »

I called First Direct last night to ask when I would receive the money but was informed that the monthly salary had to be £1500. Since my salary was less than this I had been topping up by making cheque payments or transfers from other accounts to ensure the required £1500 deposit was made.

Does anyone know where I stand on this?

Generally payments 'over the counter' are accepted as 'credits' for top up amounts to the predetermined level of funding - whereas internal payments/transfers are not. This deal will depend on what the terms state. If First Direct are correct about it all having to come from salary then the only comeback I could imagine is if you were misled at the start - but given First Direct's customer service and training is so good they are the least likely organisation to have misunderstood their own offers.