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Is Camper discount legal?

2»

Comments

  • fluffnutter
    fluffnutter Posts: 23,179 Forumite
    edited 6 February 2015 at 10:09AM
    T&Cs of offer will clearly state that they can't be used in conjunction with any offer. There are two separate offers here - one a voucher for 50% off, another a sale that offers approx. 25% off this particular item.

    Seems perfectly legal to me.
    "Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.
  • These are pretty unforgiving replies towards someone who isn't that familiar with using the forum. Wouldn't it have been better to write 'please can you post the terms and conditions so we can check?'

    daytona0, as I said previously, I DID check the T&Cs. My query was something that wasn't covered by the T&Cs. Anyway here they are:
    *The promotion includes Autumn/Winter 2014 collection: Continuity products, New collection (S/S 2015) and some Accessories are not included. Other discounts or sale cannot be accumulated to this offer. This promotion is limited to Camper or Medwinds products in stock that week. Products cannot be reserved in advance. Valid for one purchase in camper.com or medwinds.com and Stores owned and operated by Camper and Medwinds, franchises excluded, ask in store prior to purchase. The promotion starts on Monday 2nd February and ends on the 8th, 2015.
    However I think my query has now been fully addressed and answered.
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    These are pretty unforgiving replies towards someone who isn't that familiar with using the forum. Wouldn't it have been better to write 'please can you post the terms and conditions so we can check?'

    daytona0, as I said previously, I DID check the T&Cs. My query was something that wasn't covered by the T&Cs. Anyway here they are:
    *The promotion includes Autumn/Winter 2014 collection: Continuity products, New collection (S/S 2015) and some Accessories are not included. Other discounts or sale cannot be accumulated to this offer. This promotion is limited to Camper or Medwinds products in stock that week. Products cannot be reserved in advance. Valid for one purchase in camper.com or medwinds.com and Stores owned and operated by Camper and Medwinds, franchises excluded, ask in store prior to purchase. The promotion starts on Monday 2nd February and ends on the 8th, 2015.
    However I think my query has now been fully addressed and answered.
    There's the sentence you were looking for:
    Other discounts or sale cannot be accumulated to this offer.
  • Scarpacci
    Scarpacci Posts: 1,017 Forumite
    That's not legal.
    There are rules around how long and widespread the comparison price must be, but that example seems like it would be okay. It's quite common for stores to use a relatively small period of time to compare their sale prices. Many adverts will feature text similar to "Price was £xxx from Nov 1. to Dec 31."

    You can see this in example on Currys website, who are one of the companies I've noticed doing this in adverts. http://www.currys.co.uk/gbuk/tv-dvd-blu-ray/televisions/large-screen-tvs-32-and-over/panasonic-viera-tx-50a300b-50-led-tv-10026196-pdt.html "£349.00
    was £499.00 (£499.00 From 14/11/14 to 10/12/14) "

    A few weeks does seem standard. I think the rules are more likely to forbid reference prices based on a day or offers that were not available nationwide. Some stores have in the past tried to reference prices that were only available in one shop.
    This is everybody's fault but mine.
  • fluffnutter
    fluffnutter Posts: 23,179 Forumite
    Scarpacci wrote: »
    There are rules around how long and widespread the comparison price must be, but that example seems like it would be okay. It's quite common for stores to use a relatively small period of time to compare their sale prices. Many adverts will feature text similar to "Price was £xxx from Nov 1. to Dec 31."

    You can see this in example on Currys website, who are one of the companies I've noticed doing this in adverts. http://www.currys.co.uk/gbuk/tv-dvd-blu-ray/televisions/large-screen-tvs-32-and-over/panasonic-viera-tx-50a300b-50-led-tv-10026196-pdt.html "£349.00
    was £499.00 (£499.00 From 14/11/14 to 10/12/14) "

    A few weeks does seem standard. I think the rules are more likely to forbid reference prices based on a day or offers that were not available nationwide. Some stores have in the past tried to reference prices that were only available in one shop.

    Agreed. But the post I quoted did explicitly say 'a couple of weeks'. That wouldn't constitute a genuine reference price and the fact that companies get away with it is not because it's legal but because there's little will to complain, they all do it and Trading Standards are fairly toothless.

    Which regularly reports on supermarkets doing this. A campaign to raise awareness might help but at the end of the day, people still see 'Ooh! Sale!' and fail to care whether that's really accurate.
    "Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.
  • cookie365
    cookie365 Posts: 1,809 Forumite
    Just because something's in a company's T&Cs doesn't magically make the term legal.

    I thought it was a reasonable question to ask, and 'just read the T&C's' wasn't really an answer.
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    cookie365 wrote: »
    Just because something's in a company's T&Cs doesn't magically make the term legal.
    Yes of course that is absolutely true.

    cookie365 wrote: »
    I thought it was a reasonable question to ask, and 'just read the T&C's' wasn't really an answer.
    Sure, but without the T&Cs it is not possible to ascertain whether the seller was acting illegally or not.

    Now that we have seen the T&Cs, post #13, we can see the sentence
    "Other discounts or sale cannot be accumulated to this offer"
    which is perfectly legal.
  • daytona0
    daytona0 Posts: 2,358 Forumite
    cookie365 wrote: »
    Just because something's in a company's T&Cs doesn't magically make the term legal.

    I thought it was a reasonable question to ask, and 'just read the T&C's' wasn't really an answer.



    You are talking about instances where terms and conditions are clearly unfair. On this occasion we had not defined whether or not they were fair, and the only way to do this is to read them first. Can't see why that is "not really an answer", unless you incorrectly assume that all terms and conditions are not legal? If this is the case then why do companies even bother to write them??
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