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USB Ports Not working

I have a Dell Inspiron 3521 Laptop running Windows 8.1


This laptop has 4 USB ports, yet only two allow connections with devices. When USB memory stick is inserted, power light works, yet no data!


Just normal software with no gimmicks IE, Office and Adobe CS. Google Free! Virus checked, no virus or malware found. No toolbars or other carp.


Any idea what has caused two ports not to be recognised.

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