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Open ebay or paypal case? Advice please.
 
            
                
                    davemorton                
                
                    Posts: 29,084 Forumite
         
             
         
         
             
         
         
             
         
         
             
                         
            
                        
             
         
         
             
         
         
             
         
                    Evening.
I bought a second hand electrical item from ebay.
The seller posted it, only wrapping it in cardboard.
Item has turned up, but not working correctly.
I know I can open a case in ebay, but seem to remember reading somewhere about it is sometimes better to open a paypal case instead? Of course, I might just be making this up in my head
Worst thing is, it is going to cost me about £15 to return it due to its weight, oh well.
                I bought a second hand electrical item from ebay.
The seller posted it, only wrapping it in cardboard.
Item has turned up, but not working correctly.
I know I can open a case in ebay, but seem to remember reading somewhere about it is sometimes better to open a paypal case instead? Of course, I might just be making this up in my head

Worst thing is, it is going to cost me about £15 to return it due to its weight, oh well.
“Quis custodiet ipsos custodes?”
Juvenal, The Sixteen Satires
Juvenal, The Sixteen Satires
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            Comments
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            Not sure on the Paypal/Ebay case part but if returning Myhermes are cheap and shows online delivery. £2.78 up to 1kg.
 https://www.myhermes.co.uk/0
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 Cheers for the reply Jeff. I will be lucky if it fits in the 10 - 15kg band. I need to get the scales out.Not sure on the Paypal/Ebay case part but if returning Myhermes are cheap and shows online delivery. £2.78 up to 1kg.
 https://www.myhermes.co.uk/“Quis custodiet ipsos custodes?”
 Juvenal, The Sixteen Satires0
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            If it's faulty/Not As Described open an Ebay case,seller or ebay should then supply returns label.
 Contact seller first to see what they will do for you0
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            If it's faulty/Not As Described open an Ebay case,seller or ebay should then supply returns label.
 Contact seller first to see what they will do for you
 Already have...no reply. I am going to give him a bit longer, then open a case. Cheers“Quis custodiet ipsos custodes?”
 Juvenal, The Sixteen Satires0
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