BT Line Rental

Grandad123

I have an elderly relative who has a BT landline. He is a bit old fashioned and doesn't trust Direct Debits so pays quarterly as the bills come in. His phone use is not high, calls for the last quarter were £20, but the phone is essential as he lives on his own. BT have now increased his line rental from £16-99 to £18-99 (Line Rental Plus). When I queried it they said there were added benefits, non of which were of any use to him and the only way he could return to the old rate was to go on direct debit. They also said that the admin charge for not paying by direct debit no longer applied but this was less than the extra he is now paying. This seems to be a sneaky way to hike up the bill which is mainly line rental anyway

duchy

There are other providers - he could take his number with him.

oldharryrocks

duchy wrote: »

There are other providers - he could take his number with him.

The only one i am aware of that does not charge extra for not paying by D/D is Post Office Homephone. Who will charge you £45 quarterly for Line Rental and Inclusive Weekend Calls.

http://www.postoffice.co.uk/home-phone

Nada666

BT Basic costs about £5.30 per month and you can pay quarterly at no extra charge. But look carefully at the mix of calls he makes - if not to mainly landlines the £20 of calls may cost more rather than be partly covered in the bundle. Should still be cheaper, though.

macman

As above: BT Basic gets very expensive once you exceed the miserly calls allowance.