What are Homebase & B&Q Kitchens/Bathrooms Like?

totallybonkers

Please do not use Wren! Read and research thoroughly... Currently arguing with them about the delivery of my kitchen - one of their team, somewhere along the line, brought forward the delivery date, stating that we had requested this. THIS IS A TOTAL LIE! After having confiormation from a saleman in store last week that the kitchen delivery was postoned, low and behold it still arrives this morning, so we refuse it. This salesman is now denying he told us this, and HQ are taking their word over ours, and now we have been given one of two "resolutions" - either accept a redelivery of the kitchen today, which is impossible, or pay a storage and redlivery charge for their courier to deliver in a weeks time. None of these resolve my issue, in that their whole process has been built on lies; they cannot provide evidence of these calls taking place, and as such are believing their word over ours. Avoid Wren like the plague. This is before we have even received our kitchen....

Drummer_boy

premkit wrote: »

Both sheds are to avoided.....Independent showrooms weed out bad fitters, they can't keep an average fitter like the sheds do.
Where in the uk are you? I have friends all over the uk who are very good.

Do you know anyone near Derby? I'm looking at getting a bathroom installed soon.

squeeks

I didn't have the same issue with Wren as totallybonkers. It all worked out okay for us doing a self install.