G24 - Help

RichardB666

Hi everyone, my first post. Here's my problem:

I overstayed at a Homebase car park in Exeter and received a Contractual Parking Notice from G24 on 26 Sep 2014 for £100 or £60, if paid promptly.

I appealed using the template letter listed here, ie No genuine Preestimate of loss, inadequate signage, insufficient proprietary interest in the land, No admission of driver etc.

My letter was sent by post (admittedly unregistered) AND via their online appeal submission process. This was on 5th Oct 2014.

I have had no acknowledgement of this letter but did get a final reminder dated 16th Dec. I have ignored this on the basis that my letter wasn't acknowledged.

I have now had a letter from CCS Collect, seeking £100. I rang them pointing out that the matter is in dispute and my original appeal letter was unacknowledged. They claim that G24 haven't received an appeal.

I understand that without a rejection letter, I can't appeal to POPLA.

Any advice appreciated.

Should I ignore any further correspondence? Should I resend the initial letter with a snotty covering letter? Is this failure to acknowledge appeals a !!!!!! new G24 strategy?

Many thanks,

Richard

Redx

send the template appeal again to G24 and say this is a copy of the one sent on date blah blah, tell them you want a popla code if they reject the appeal (as its still covered under popla and the BPA)

if they dont provide a popla code, report them to the BPA for not giving out a popla code either now or when you appealed (twice, seeing as you appealed ONLINE as well as by letter)

if it remains in dispute and you never get a popla code, also if the BPA dont help you get a popla code, ignore them, also ignore the debt collectors too (post #4 of the newbies sticky thread covers that)

so if in ignore mode, all you do not ignore is either an LBC or court papers, to date G24 dont do court and the debt collectors are powerless

also complain to the landowner and insist on a cancellation

RichardB666

Excellent, thanks Redx. Will resend the letter tomorrow.

I'll update this as things progress. Assuming it ever did go to court, who would bring the case, G24 or CCS Collect? Sorry if this is a daft question.

Redx

I would assume G24 , or the landowner or managing agent

ccs collect cannot do so as they dont own the alleged debt , I thought post #4 of the newbies thread told you all about debt collectors

its also worth complaining to the DVLA , as well as the landowner , stating that you havent been given the chance of arbitration at popla despite having sent in an appeal by post and also an online appeal to ensure they received it

clearly they were more interested jumping ship to the IPC when your appeal went in

RichardB666

Thanks again - I'm going to enjoy all this.

RichardB666

Sent copy of original letter with covering letter to G24. I have given them 14 days to give me the info i need to appeal to POPLA, or I'll consider the matter closed.

Copies also sent to CCSCollect (in the - I suspect - likely event that G24 claim not to have received them), with covering letter saying the debt is denied.

No response yet.

All posted on Monday - no response yet.

Redx

they have 35 days under the BPA guidelines, but may beat around the bush or offer the IAS by mistake

who knows ? lol