Cancelling cineworld unlimited card.

JasonPAP

Hi,
I'm wondering if anyone could give me some advise on an issue.
i have a cineworld unlimited card, but my local cineworld (Cambridge) has closed/changed hands. I received an email stating that the change was immediate and obviously my card useless now.
The next nearest Cineword is Haverhill.....25miles away from where i live, far to greater distance compared to the 6 miles to the Cambridge site.

So my question is do i have grounds to cancel my card?
Iv looked through the T&C but i'm useless with the wording etc.....

Any help would be brilliant!

Jason

lammy82

According to their Facebook page, you can continue using your card for another 3 months at the Cambridge cinema, which has indeed changed hands.

I'm sure if you speak to customer services they will be happy to terminate your contract (and refund any unused months, if you pre-paid).

The T&Cs say that you can terminate if you have Legitimate Grounds - and your card not being accepted at your local cinema could certainly be classified as Legitimate.

I'd just give them a call and talk it through with them, I doubt they'll try to force you to keep paying.

Give them a call on 0330 333 4444