We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

One Poll - lack of surveys.

Options
2»

Comments

  • Tinman
    Tinman Posts: 881 Forumite
    Part of the Furniture 500 Posts
    The wife just got this email,which was nice.
    Please accept our apology regarding your late payment. Our finance team were off during the holiday season, and are busy catching up this week.

    Rest assured your payment has been successfully logged and you will be paid.

    In the meantime, we have topped up your OnePoll account with £2.50 to compensate for the delay.
  • utd99
    utd99 Posts: 12 Forumite
    Does anybody know how long the refer a friend take to credit the £0.50p?


    I am on £39.60 and need it to cash out.
  • I have just gone to log onto my account and for some reason i am getting a message asking me to email them with Ref ONEPOLLB.

    Has anyone esle got a message when trying to log in?

    It wont even let me log in so will have to email them to see whats going on.
  • Fordiez
    Fordiez Posts: 43 Forumite
    rich_shot2003 I just logged in successfully and have no such message. I wonder what that's about? I would give them a quick email and ask.

    RE: not getting many surveys, I second Catriona's suggestion of refreshing often, and checking in the night if you're still up. I've read before about people seeming to get none when they need to cash out, but the most I've waited is a few days (must've been lucky!)
    :female:Boosting my income each month from surveys, focus groups & cashback:
    2016: Jan £32 // Feb £19 // Mar £188
    2015: Dec £106
  • flicks
    flicks Posts: 199 Forumite
    Part of the Furniture 100 Posts
    I got stuck on £39.95 last time so I e.mailed them and asked them why it is always the case that when you get close to cashout the available surveys vanish or the surveys dry up completely.


    They got back to me and said the reason this happens is because they need to check I am not a machine, (exactly how they do that by not sending surveys is questionable), but as a goodwill offer they would give me the 5p to enable me to cash out.


    So if you're totally stuck just drop them a line and suggest that this is not entirely fair and they may well cough up your extra 10p.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.