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PPI and Mortgages Through Brokers
dustyfoot
Posts: 1 Newbie
I got my mortgage through a Broker and when I completed my PPI form with this information, the bank who I got the mortgage with Abbey now Santander wrote back stating that they were not resoponsible for the PPI the Broker was, they went on to inform me that I should claim from the Broker! is this true? Or do the bank have an obligation to pay me the PPI claim back?
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Comments
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Typically, brokers advised on and sold accident, sickness and unemployment cover based on the need they established when they arranged your mortgage.
This was an advised sale and the premiums were usually paid monthly.
If the mortgage advance was increased to pay a single premium, you may have a complaint.
The lender is correct. It is about who provided the advice, not who loaned the money. You need to make an SAR to the broker to establish what you had and why, before submitting a complaint.I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.0
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