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Missed POPLA window because I didn't receive the letter

malern
malern Posts: 4 Newbie
edited 28 January 2015 at 4:28PM in Parking tickets, fines & parking
I receive the POPLA verification code from the parking company on the 27/1/2015.

I was just starting to write my appeal when I noticed the date on the letter is given as 30/12/2014. So apparently I can no longer appeal, as I have gone past my 28 day window.

There's no way it would have taken that long to reach me if they had really posted it on the 30/12/2014. They obviously sat on it for a while. But I have no way to prove this, is there anything I can do?

EDIT: Actually the popla website seems to be allowing me to make an appeal. Maybe I can still do it today?

Comments

  • Coupon-mad
    Coupon-mad Posts: 155,513 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Try it, the system will let you at this stage. You are only a day late. Start by explaining the POPLA code was only received on 17th January, then use our usual POPLA example wording about no GPEOL, etc.

    Then when POPLA reject it (they will!) as 'out of time' email a complaint to the BPA and POPLA and ask for leeway as the PPC didn't post it for over 2 weeks. Did you keep their envelope?

    Which PPC?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • I do have the envelope, but the postmark does not include a date :(

    The PPC is Armtrac Security Services in cornwall
  • ManxRed
    ManxRed Posts: 3,530 Forumite
    Armtrac have LOADS of form for this.

    See this blog by the Parking Prankster and follow the instructions for flagging this up to POPLA

    http://parking-prankster.blogspot.co.uk/2014/12/armtrac-postal-problems.html
    By default the BPA will be asking POPLA to give 7 days grace period for Armtrac appeals. To get this 7 days grace, the motorist should quote this reference between The Prankster and Steve Clark of the BPA:

    BPA - 06439 - Armtrac

    As a starting point, I will grant a 7-day ‘grace period’ for those motorists potentially affected by Armtrac that you are aware of to get their appeals to POPLA if they wish – they should refer to this e-mail when they write to POPLA please.

    I would also be complaining to Steve Clark of the BPA about this.
    Je Suis Cecil.
  • They have form for this - check the pranksters blog.
  • hoohoo
    hoohoo Posts: 1,717 Forumite
    Try appealing to POPLA. You can just put in
    1) Charge is not a genuine pre-estimate of loss
    2) Signage does not form a contract
    3) Operator has no permission with landowner to issue tickets
    You can then add stuff for the next 28 days


    Do you live in Cornwall? Armtrac appear to be hand-delivering some of these letters. This is not the only one without a stamp which has miraculously been delivered without you having to pay excess postage.
    Dedicated to driving up standards in parking
  • Thanks everyone, it's good to hear there is still a chance of getting my appeal heard.
    hoohoo wrote:
    Try appealing to POPLA. You can just put in
    1) Charge is not a genuine pre-estimate of loss
    2) Signage does not form a contract
    3) Operator has no permission with landowner to issue tickets
    You can then add stuff for the next 28 days
    I'll definitely do that. Although I'm struggling to find the most up to date wording for those points. Do you have a link?

    hoohoo wrote:
    Do you live in Cornwall? Armtrac appear to be hand-delivering some of these letters. This is not the only one without a stamp which has miraculously been delivered without you having to pay excess postage.
    Yes, I do live in cornwall. The envelop does have two second class stamps that have been postmarked by "Truro Mail", but there's no date on the stamp.
  • Coupon-mad
    Coupon-mad Posts: 155,513 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    So make sure the appeal goes into POPLA today with the relevant points about no loss etc., and be ready in case POPLA reject it, to fight on. Keep the envelope if only to show they are using 2nd class stamps and that you can't tell when they posted it but can categorically say when it arrived.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • ManxRed
    ManxRed Posts: 3,530 Forumite
    Add to your appeal that you understand that there is a 7 day grace period for Armtrac appeals agreed with Steve Clark of the BPA, and quote reference 'BPA - 06439 - Armtrac'
    Je Suis Cecil.
  • Thanks, I'll do just that!
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