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Npower Help

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Hello,

I'm looking for some advice as I don't really understand my gas/electricity meter readings - I'm looking to switch suppliers as I think I'm paying to much with Npower.

There is only Myself and my fiance in the house and we both work 5 days a week and our bill is £136 a month.

What information do you require from me to work this out?

Any help is much appreciated.

Regards,
Luke

Comments

  • home_bird
    home_bird Posts: 61 Forumite
    Tenth Anniversary Combo Breaker
    edited 28 January 2015 at 3:54PM
    I'm currently with NPower and although I pay per quarter when the bill comes, mine works out at about £138 a month and that's for a 4 bed house with 2 adults and 2 kids, so I would say definitely switch.

    I know I'm overpaying and just applied for my first switch yesterday

    :T

    I'm assuming you're on dual fuel with NPower (like me), in which case you will find the information you need to switch in section 2 and 3 of your latest bill.

    Hope that helps x
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You require years usage or just put don't know in the comparison sites .
    The estimated yearly cost or direct debit amount should be ignored the key is the actual tariff costs and any rebates .
  • lukewallace87
    lukewallace87 Posts: 15 Forumite
    edited 29 January 2015 at 10:43AM
    Thanks for the replies.

    I am on the dual fuel and the last bill I had was on 22/06/14 and everything was estimates so they can make up whatever they like.

    I have now learnt to try and submit a meter reading every month, I think that is good advice for anyone. Oh i'm also £1011.84 in credit, but when I called npower about this they said I owe them £13.42p I dont understand how but anyways I have since switched to First:Utility and pay £86 a month...for now.

    Regards,
    Luke
  • zaax
    zaax Posts: 1,913 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Thanks for the replies.

    I am on the dual fuel and the last bill I had was on 22/06/14 and everything was estimates so they can make up whatever they like.

    I have now learnt to try and submit a meter reading every month, I think that is good advice for anyone. Oh i'm also £1011.84 in credit, but when I called npower about this they said I owe them £13.42p I dont understand how but anyways I have since switched to uSwitch and pay £86 a month...for now.

    Regards,
    Luke

    Uswitch is not a power company. Your going to be in a mess if you don't get to grips with this. Take monthly readings and the formula on your bill work out how much it is costing you. (About £60 month is average for a well insulated house) otherwise your going to get stung.
    Do you want your money back, and a bit more, search for 'money claim online' - They don't like it up 'em Captain Mainwaring
  • We paid about £66 a month on a 2 bed terraced house with 3 adults and one kid. That was a dual fuel fixed tariff with npower. We were in credit when we switched last month. Your credit may be due to not submitting meter reading for a long time. Ask them for a current bill and see how it compares.
    SPC 08 - #452 - £415
    SPC 09 - #452 - £298
  • Thanks for the replies.

    I am on the dual fuel and the last bill I had was on 22/06/14 and everything was estimates so they can make up whatever they like.

    I have now learnt to try and submit a meter reading every month, I think that is good advice for anyone. Oh i'm also £1011.84 in credit, but when I called npower about this they said I owe them £13.42p I dont understand how but anyways I have since switched to First:Utility and pay £86 a month...for now.

    Regards,
    Luke

    Npower produces a bill at least every 6 months. You should have one from November 2014. Was that an estimated one too?
    SPC 08 - #452 - £415
    SPC 09 - #452 - £298
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