We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

ASUS Laptop Problems

Hey Everyone,


My mums Asus laptop stopped working completely this morning she is unable to turn it on and even when the charger is plugged in nothing is happening, im unsure what do to next. Has anyone got any other suggestions.


Thanks
MarkCobain
«1

Comments

  • Sooler
    Sooler Posts: 3,114 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If by 'nothing' you mean 'nothing', the laptop battery is dead and the charger is not supplying power - check the fuse in the charger mains plug.
  • grumpycrab
    grumpycrab Posts: 5,042 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    After checking the fuse... there should be a light to show external power; also put your ear to the external power brick - will tell you if its doing something or not.

    Then... unplug from mains, take battery out. Press power button for 20secs.
    Try with external mains ONLY (no battery). Anything?
  • aerostar
    aerostar Posts: 1,738 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Beat me to it by couple of mins !
  • grumpycrab wrote: »
    After checking the fuse... there should be a light to show external power; also put your ear to the external power brick - will tell you if its doing something or not.

    Then... unplug from mains, take battery out. Press power button for 20secs.
    Try with external mains ONLY (no battery). Anything?



    The charger was making a long squeak when I put my ear to it, would you say the charger is damaged?
    MarkCobain
  • grumpycrab
    grumpycrab Posts: 5,042 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    The charger was making a long squeak when I put my ear to it, would you say the charger is damaged?
    Any noise probably means its working. Any sign any lights when you plug the charger into the laptop? (with battery removed).
    EDIT: is the connection ok? any loose wires or other loose bits?
  • grumpycrab wrote: »
    Any noise probably means its working. Any sign any lights when you plug the charger into the laptop? (with battery removed).


    Ahh I see and im unable to get into the laptop to take the battery out
    MarkCobain
  • grumpycrab
    grumpycrab Posts: 5,042 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    Ahh I see and im unable to get into the laptop to take the battery out
    Model number?
  • grumpycrab wrote: »
    Model number?



    Asus X553M
    MarkCobain
  • grumpycrab
    grumpycrab Posts: 5,042 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    Power + battery light are (I think) front left of keyboard. Any lights at all?
  • grumpycrab wrote: »
    Power + battery light are (I think) front left of keyboard. Any lights at all?



    That's right and nope no lights at all
    MarkCobain
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.1K Reduce Debt & Boost Income
  • 455K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 602.9K Mortgages, Homes & Bills
  • 178K Life & Family
  • 260.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.