Toshiba touchpad problems

jazabelle

Just bought a Toshiba Satellite. Something is constantly turning the touchpad off. It can be as I'm typing, as I'm moving it or sometimes if I've done nothing and come back to it (I.e. I feel it's not something I'm accidentally hitting).

The only way to get it back is control F5, but it's never on the first time of pressing this. Usually it takes a few minutes of hitting it before it decides to do it.

What could be happening? Is there a way to disable it turning off, or a reason it may be doing this?

It's driving me mad, and often does it when I'm busy! I can't do much when it happens, even type as it flicks between screens slowly.

Trinitrotoluene

Hello,

I've found someone with a similar problem post this elsewhere:

There's a setting you can try using to disable this feature in the Synaptics driver. If you go to your Windows 7 control panel, then to the mouse settings, there should be a tab in the "Mouse Properties" box there marked with the red Synaptics symbol and the words "Device Settings". Go to this tab, and you should see all your pointing devices (like external mice and the trackpad). Make sure the touchpad is highlighted in the device list, then click "Settings...", and you'll hopefully end up with a new window called something like "Properties for Synaptics Clickpad" or something.

I am using driver v16.2 on a fairly new computer, but I think if you double click the word "Tapping" on the left side of the latter window, another window will appear (or you might just have to click once on an old driver, I don't know). Anyway, if you bring up the Tapping settings, there'll be an option called "TouchPad Disable Zone settings", with a checkbox that allows you to "Double tap to enable or disable touchpad". Uncheck it and see if that solves your problem."

jazabelle

Trinitrotoluene wrote: »

Hello,

I've found someone with a similar problem post this elsewhere:

Thank you! However, it was already disabled, so it hasn't stopped the issue.

Big_Graeme

jazabelle wrote: »

Thank you! However, it was already disabled, so it hasn't stopped the issue.

Try plugging in a mouse and disabling the trackpad, if it stops you have a faulty trackpad, a fairly simple fix for a Tosh engineer.

shaun_from_Africa

Have you tried reinstalling the touchpad drivers?

If it's a newish laptop, you should be able to get the driver directly from the Toshiba website and for older models, the driver should have been supplied on one of the installation or backup disks that were supplied when the computer was purchased.
With Toshiba laptops, drivers generally came on a CD called "Toshiba utilities"