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Money way voluntary agreement problems

Laurahopper2011
Posts: 1 Newbie
in Motoring
Hi,
I voluntary terminated my car with money way, they came and inspected car and presented me with a list of damages that we're not wear and tear. I did not agree with this so refused to sign.
I've been sent a bill for £600 then rang and disputed this and complained. I got a letter saying they would remove some charges, making the bill £400. There is a scratch that I did and said I'd pay for it. The rest are marks that were on the car when I bought it 2.5 years ago, the car was 5 years old then. I contacted the dealership to see if they had proof of this but they don't keep it. I was advised by money way to contact the financial ombudsman if I was still not happy, which I have done.
Have today got a letter from talon debt recovery saying I must contact them and pay the bill. I advised them I have referred to the financial ombudsman. Got a lot of pushy ness from the man I spoke to but I gave as good as I got.
Now I have been told that as I did not sign to agree to the damages and they cannot proof they were done by me, I have to ignore them and not pay anything. I've been told a debt cannot be enforced without a court order and if they take me to court I will win.
Any ideas?
Thanks
I voluntary terminated my car with money way, they came and inspected car and presented me with a list of damages that we're not wear and tear. I did not agree with this so refused to sign.
I've been sent a bill for £600 then rang and disputed this and complained. I got a letter saying they would remove some charges, making the bill £400. There is a scratch that I did and said I'd pay for it. The rest are marks that were on the car when I bought it 2.5 years ago, the car was 5 years old then. I contacted the dealership to see if they had proof of this but they don't keep it. I was advised by money way to contact the financial ombudsman if I was still not happy, which I have done.
Have today got a letter from talon debt recovery saying I must contact them and pay the bill. I advised them I have referred to the financial ombudsman. Got a lot of pushy ness from the man I spoke to but I gave as good as I got.
Now I have been told that as I did not sign to agree to the damages and they cannot proof they were done by me, I have to ignore them and not pay anything. I've been told a debt cannot be enforced without a court order and if they take me to court I will win.
Any ideas?
Thanks
0
Comments
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This may help:
http://www.bvrla.co.uk/service/fair-wear-and-tear-guides
Lease co should be a member of BVRLA
Just re read your post and think my link is for newer cars. I think though that the onus would be on the finance co to prove the damage was not there when you took possession. They will not be able to do that.
Get advice from CAB on how best to word a letter to them0
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