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British Gas Credit Check

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I completed my first house purchase in December 2014 on a property with BG prepayment meters installed. I've just contacted BG to apply for credit meters and have failed the check.

The mortgage is the only credit I have, other than a student loan from 1997 and a Bank of Scotland credit card I obtained in October 2014. I also have a Clarity card I took abroad for cash withdrawals in August 2014, which was paid off straight away.

BG advised the failure may be due to the short length of time I've been in the property, although I gave them previous addresses. I'm surprised that I failed the check given I have recently obtained a mortgage, and a little peeved to be stuck with the prepay tariff (and stuck with BG :mad:).

Does anyone have any advice? Is it due to my time at the address, or could I have failed because I have so little credit history?

Many Thanks

Comments

  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have you checked your credit history with Experian and Noddle ?
  • JKSandy
    JKSandy Posts: 711 Forumite
    When I moved into a house with a prepay I was stuck with it for 6 months.
    All that glitters is not gold.
  • This happened to me in 2012, sometimes they do not authorise the switch if the previous occupier had debts or to try and keep your custom. I got around them by switching suppliers, as there is nothing they can do to stop you. I suggest researching best rates and suppliers in your area and just explain that you have meters but don't want to continue using them. They will contact BG on your behalf to sort it all out. Good luck.
    September 2022: £100 Zoflora BundleAugust 2022: 51st State VIP tickets July 2022: White Claw bundle June 2022: 2 tickets to the World BBoy Championships April 2017: Hotel Chocolat, family ticket to Molly monster premiereMay 2017: Dole smoothie trial.
  • PETIE
    PETIE Posts: 93 Forumite
    British Gas can be very funny, my wife asked for credit meters, they declined, she has a perfect credit history, so went to First utility, they accepted, no installation charges for change of meter either.
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    best thing todo is go to the supplier that supplied your last home
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • Mr_Ben
    Mr_Ben Posts: 16 Forumite
    DCFC79 wrote: »
    Have you checked your credit history with Experian and Noddle ?

    Yes, I signed up for the free Experian trial and have a “poor” score of 624 :(. I guess that explains the BG decision. I have 3 negative factors (age of accounts, recent credit card and no settled accounts) and 0 positive factors.
    JKSandy wrote: »
    When I moved into a house with a prepay I was stuck with it for 6 months.

    Thanks, good to know I’m not the only one :beer:.
    KateLndn wrote: »
    This happened to me in 2012, sometimes they do not authorise the switch if the previous occupier had debts or to try and keep your custom. I got around them by switching suppliers, as there is nothing they can do to stop you. I suggest researching best rates and suppliers in your area and just explain that you have meters but don't want to continue using them. They will contact BG on your behalf to sort it all out. Good luck.

    Thanks, I like your thinking :T.
    PETIE wrote: »
    British Gas can be very funny, my wife asked for credit meters, they declined, she has a perfect credit history, so went to First utility, they accepted, no installation charges for change of meter either.

    Thanks for the advice, I’ll try shopping around :T.
    chanz4 wrote: »
    best thing todo is go to the supplier that supplied your last home

    Thanks, we didn’t part on the best terms but I’ll consider this. It took 3 months and several complaints to get my £500 refund from their overcharges :mad:.
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