Halifax Mastercard - £5 Reward Query

Carnival789

ive recently got myself one of these cards which i *think* is the one that gives you £5 for spending over £300 in a month (provided you pay £1k into the Rewards Current a/c etc etc).

ive just had my first months statement which is over the £300 threshold. my question is, when and where does the £5 credit appear on the account, and what does it look like on the online banking? does it show as a credit, in the same way that a refund would?

im just having a nagging doubt that i may have applied for the wrong credit card (doh!) - before i go and spend another £300 i want to make sure im gonna get my fiver for it!

LittleVoice

Carnival789 wrote: »

ive recently got myself one of these cards which i *think* is the one that gives you £5 for spending over £300 in a month (provided you pay £1k into the Rewards Current a/c etc etc).

ive just had my first months statement which is over the £300 threshold. my question is, when and where does the £5 credit appear on the account, and what does it look like on the online banking? does it show as a credit, in the same way that a refund would?

im just having a nagging doubt that i may have applied for the wrong credit card (doh!) - before i go and spend another £300 i want to make sure im gonna get my fiver for it!

In my experience, the £5 reward appears in your account onscreen 2 to 3 days after the statement has been produced which shows the £300+ spend.


Looks like
cashback reward £5.00CR

noh

You should see it on your next statement.
With me it isn't posted until 3 weeks after my statement date but is dated 3 or so days later than the statement date.
Labled as CASHBACK REWARD.

lestergun

Carnival789 wrote: »

recently got myself one of these cards which i *think* is the one that gives you £5 for spending over £300 in a month

They haven't offered the Halifax Reward Mastercard for quite a while so if you took out the card recently, it's unlikely to be the reward card.

B_G_B

Carnival789 wrote: »

ive recently got myself one of these cards which i *think* is the one that gives you £5 for spending over £300 in a month (provided you pay £1k into the Rewards Current a/c etc etc).

ive just had my first months statement which is over the £300 threshold. my question is, when and where does the £5 credit appear on the account, and what does it look like on the online banking? does it show as a credit, in the same way that a refund would?

im just having a nagging doubt that i may have applied for the wrong credit card (doh!) - before i go and spend another £300 i want to make sure im gonna get my fiver for it!

lestergun wrote: »

They haven't offered the Halifax Reward Mastercard for quite a while so if you took out the card recently, it's unlikely to be the reward card.

Probably a standard Clarity card. Reward conditions in section 11.
http://www.halifax.co.uk/creditcards/help-guidance/terms-and-conditions/clarity-card/
I am i the same position as OP. Just wondered wether first "minimum payment” needs to be made before the reward is triggered. (condition 11.1.c) I will keep an eye on this post and update as and when.

thebritishbloke

Apparently you have to call up nowadays and ask them to activate the reward portion of the Clarity card. So long as you then charge £300 to it in a statement month, and pay £1k into a Reward CA, it'll show up on the NEXT statement. If it doesn't, contact Halifax. It didn't show up on mine, they fixed the error and gave me £5 to say sorry.

lestergun

thebritishbloke wrote: »

you have to call up nowadays and ask them to activate the reward portion of the Clarity card

Is this true? I *thought* I had a Halifax Reward Mastercard (and was told so by staff, on multiple occasions) that this was the case.

On several occasions when I believed I would have received £5 and didn't, I called them to register a complaint. Got a call from Halifax saying "You don't have a Reward card and you can't have one. Sorry you were misinformed."

But good luck, let us know how you get on.

Fruit_and_Nut_Case

Here's a page from a leaflet that I got with my new Clarity card recently.



The rules for the reward are printed near the middle. I applied in-branch and was definitely told that it still applied.

cupofjava

I signed up to the clarity credit card about 5-6 months ago and I get the £5 reward whenever i spend over £300. I didn't have to do anything other than sign up for the credit card online (I was already a reward current account customer, however). The reward appears on your account as a credit (just like it does in your reward current account) a few days after you pay the statement.

They are definitely still doing it, it just doesn't seem to be heavily advertised. I didn't have to 'activate' anything either.

Carnival789

Sorry for delay in coming back.

I phoned up the Halifax to check about activating the £5 reward thing - the lady didnt actually say if this was in fact necessary but after putting me on hold for a minute came back and said my account was all set up correctly to get the reward. I think from memory she said it would appear as a credit on the 27th of the month. However in reality it was actually a couple of days later. Not bothered by that in the slightest though, just glad to receive it !

thebritishbloke

Carnival789 wrote: »

Sorry for delay in coming back.

I phoned up the Halifax to check about activating the £5 reward thing - the lady didnt actually say if this was in fact necessary but after putting me on hold for a minute came back and said my account was all set up correctly to get the reward. I think from memory she said it would appear as a credit on the 27th of the month. However in reality it was actually a couple of days later. Not bothered by that in the slightest though, just glad to receive it !

Usually shows up on the first working day of the month, a month AFTER your statement month that qualified for the reward.