First Direct £100 if You Don't Like Us

anotheruser

Will they take much issue if I have literally been transferring in the required amount per month, the next day transferring it back?

I guess I call them, claim the £100, then use a switching service to "switch" the account, or do I wait for the £100 "if you don't like us" to go in before switching?

THX

I'm also wondering about this as I plan to close mine and transfer in the next few weeks to get the £125 they offered.

Herbalus

The last I heard, FD would only pay out the £100 if you could come up with a genuine reason for "not liking" them. So if your switch to them was hunky dory and you've had no technical issues since etc, you might find it hard to come up with one. You probably can't claim you don't like the colour of their internet banking for example.

That said, I've never actually done it (I kept my account for access to their regular saver), so I don't know.

EarthBoy

THX wrote: »

I'm also wondering about this as I plan to close mine and transfer in the next few weeks to get the £125 they offered.

It's £100 if you leave them. The £125 is/was for joining them.

anotheruser

Herbalus wrote: »

The last I heard, FD would only pay out the £100 if you could come up with a genuine reason for "not liking" them.

However in the same thread, someone else said they simply said they did not like the experience and requested the un-satisfied payment and FD paid it... however they didn't state the procedure.

Please update here if you do it. Mine will be switched during February (literally the 6 month mark, to CB/YB for the £150) so will update how it went then.

System

I got it with no argument but then

• their internet bank was outdated with no available balance.
• they sent a FP payment to wrong details.
• they use overseas call centres for certain aspects of their service.

You don't need to lie or make anything up...

Herbalus wrote: »

The last I heard, FD would only pay out the £100 if you could come up with a genuine reason for "not liking" them. So if your switch to them was hunky dory and you've had no technical issues since etc, you might find it hard to come up with one. You probably can't claim you don't like the colour of their internet banking for example.

That said, I've never actually done it (I kept my account for access to their regular saver), so I don't know.

EarthBoy

Heng_Leng wrote: »

[*]they sent a FP payment to wrong details....

Surely they only sent it to the details you gave them?

System

Their payment mandate had the wrong account number and sort code; I only supplied the reference number (which was accurate).

They initally tried to blame me for 'not phoning to check internet banking mandate details that I knew' were wrong before sheepishly accepting they were to blame all along...

EarthBoy wrote: »

Surely they only sent it to the details you gave them?

LeeBalders

I've done this and my OH has as well. Call and say you're claiming the service guarantee. If they ask, you don't need a better answer than that you've found another current account that suits you better. Once the switch service has gone ahead, they'll send you a cheque for £100. Like I said, we've done it twice.

Astraeus

Is there a timeframe within which you have to leave FD to qualify? I wasn't aware of this bonus however I've started the process of shifting my bank account elsewhere because of a huge mistake on FD's part.

System

After 6 months but before 12 months - other minor hoops also.

All here in the bottom, right hand corner.

Astraeus wrote: »

Is there a timeframe within which you have to leave FD to qualify? I wasn't aware of this bonus however I've started the process of shifting my bank account elsewhere because of a huge mistake on FD's part.