We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Experian Report Questions

Options
Hi,


My report does not show my current address (although shows as linked)


Does not show recent credit cards so subsequently says no available credit/debt.


Does anyone know why and how this can be amended?


Thanks in advance.

Comments

  • Tixy
    Tixy Posts: 31,455 Forumite
    Is this on existing online experian account?
    Have you entered your new address on experian?

    The recent credit cards may be because of the address issue, or could be if those lenders happen not to report to experian and report to equifax or callcredit instead.
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
  • Sounds like your report was last searched by experience using your previous address (hence why current only shows as 'linked')

    If you have moved within last two months and only updated lenders will addressed within the last two months, then this is normal.

    Make sure experian use your new address on your next search and make sure your lenders have your new address too
  • Experian_company_representative
    Experian_company_representative Posts: 2,134 Organisation Representative
    Part of the Furniture Combo Breaker
    Hi Deano3,

    When your report is produced, all the information in the name of the applicant at the addresses supplied in the application is retrieved.

    So it sounds like your current address has not been entered when the report has been produced.

    If you are using the CreditExpert service then this could happen if you have moved address but not yet updated your profile to include it.

    You can add your new address to your profile by following these steps:

    1. Visit https://www.creditexpert.co.uk
    2. Click on 'Member Login' - this can be found in the top right hand corner.
    3. Enter your login details as requested.
    4. Once you are in the 'Information Centre', click on 'Update my details'.
    5. Under 'Address Information', click 'Add'.

    If you had a statutory report and the current address is missing, email your details to [EMAIL="uksocialsupport@experian.com"]me[/EMAIL] and I will take a look at the application for you.

    Kind Regards
    Neil
    Official Company Representative
    I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"

    Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen
  • McKay5
    McKay5 Posts: 1 Newbie
    edited 22 January 2015 at 8:15PM
    Hi there,

    I hope I have posted this in the right place - I am new to MSE forum so apoligies to Deano if I have totally invaded their post .

    I have a few questions regarding my Experian Credit Report. I would ask Experian myself but i'm too scared. Thank you so much in advance!

    6 and a half years ago (2008) I got into bad debt and decided to walk away from it all and left the country. This included credit cards, a bank account overdraft and a mortgage.

    Curiosity has got the best of me as I am now in a better position in life and I am considering buying a new house and I have now logged into my Experian Report all these years later to see how it looks.

    Surprisingly, my score is 840.

    What I would like to know is:
    1. The address in the my details section is for my old address where I had the debts - although my new address where I live now is in the "linked addresses" section - If I update my details correctly, is there a chance that those old debts will track me down? I have already had some letters to my new address and have ignored them.
    2. Some of the defaulted accounts are due to come off my file (which I believe is 6 years after the default date), when that happens, if I receive an old debt letter from an account that is no longer on my Credit report, can I just ignore it?
    3. I got a Capital One Credit Card about 3 years ago (i pay it regularly), strangely it is not showing on my credit report - should I just ignore that?
    4. Can a person have two credit reports? I ask as I am tempted to try another credit report company but again, i am a bit scared if old debts catch up with me.

    Thanks once again for reading this post, I appreciate it and am so grateful!:D
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You have 3 reports - Equifax, Experian and Call Credit (Noddle). Different information may appear on all of them, depending on which ones your lenders report to.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.