Need to order 3 x Experian Reports

planteria

3 of us have formed a company and we need to get hold of Experian Reports for each of us.
I have had one in the past...as the site recognised when i just entered my details. So it looks as though the £2 Statutory Report is my best option, as no freebie to be had.
Unfortunately there is a problem on the site just now, and an error message appears.
Is it possible to get the reports to come by post? And if so, do they have to go to each person's home address? And do they need to be paid for with the person's own Credit/Debit card?

Tixy

Yes you can get them by post
Yes to each person's home address
Yes to each person ordering their own with their own card (unless you post a postal order!)

http://www.experian.co.uk/downloads/consumer/Stat-App-Form.pdf for form to print out and send in

Or here for ordering online to be sent by post http://www.wiseconsumer.uk.experian.com/

planteria

thanks Tixy. yes, what i meant was to Order Online but to Arrive By Post:)

planteria

"Sorry there has been a problem

Unfortunately your application for a credit report has not been accepted because there is a problem with the service.

Your card has not been debited.

You may wish to send a written application to the following address, enclosing a cheque or postal order for £2, payable to Experian Ltd. You need Adobe® Reader® to open and print this form.

Customer Support Centre
PO Box 1135
Warrington
WA55 1EP"

planteria

site still isn't working:(

Experian_company_representative

Hi Planteria,

As Tixy has said (thanks Tixy!) you should be able to order a paper copy of your report online and I'm sorry to hear that you have had problems with the website when you have tried to do this.

I am passing the details of the problem you have encountered to our technical team to look at.

If you try clearing your cookies and temporary internet files, or using another browser this may help.

You can also download an application form and send it with the £2.00 fee to

Customer Support Centre
Experian Ltd
PO Box 8000
Nottingham
NG80 7WF

The form would need to be signed by the applicant in order for it to be processed.

Once you have your report we will be happy to help with any questions you have about the information recorded, and wish you the best in your new business!

Regards
Neil

planteria

Thank you Neil.
One of my co-Directors has ordered his Report today, apparently with no problems.
But I am still getting the same error message this evening (having cleared all cookies etc.) and i really need to order mine, and let my other co-Director order his from my office in the morning.
Any idea what the problem is?:think:

planteria

sorry it has worked now..

"Credit report request completeStep 4 of 4

Your request is complete.

We will send you an e-mail within 24 hours to confirm your application.

We will send your report by post, no later then seven working days from today.
Please note your credit report reference number is ########

Thank you for requesting your credit report."

my girlfriend changed the form.. and we removed the apartment number and replaced it with a 'house number'...which is incorrect, but by doing so, it has worked.....so, you might want to feed that back to the relevant department.

thank you for being here & taking an interest.

Experian_company_representative

Hi Planteria,
I'm glad to hear you have been able to order your report.

Thanks for that additional information regarding the error you were getting, I will get that passed onto the tech team.

If when you get the report there is any problems due to the address email me at [EMAIL="uksocialsupport@experian.com"]uksocialsupport@experian.com[/EMAIL] and I will get that checked for you.

Kind Regards Neil