Have bought a car with service history, turns out there's not

Rebby

Hello all

I bought a 2011 Twingo at the weekend from a registered Vauxhall dealer, it was advertised as having a service history and when I look at the book it just looks like a squiggle and has no stamps.

I've phoned them and they're fobbing me off saying that the guy who previously owned the car was a Renault technician and probably did it himself. But that doesn't help me as I have nothing official to say it's serviced.

What does everyone think? I traded my car in to get this one, have changed insurance etc, and don't know if the lack of service history will affect the value of the car etc.

They said that the'll service it for me in March, but is this good enough? There's 18000 miles on the car.

I'm somewhere between being upset and raging at the min!

Thanks.

OddballJamie

Do you have the original advert mentioning FSH?

Worth giving the original supplying Renault dealer a call and asking if they have serviced it.

Rebby

The advert (of which I have a screen shot) says 'service history'. And the sales man has already contacted Renault and there's none.

Strider590

Well, this is the thing when buying a car from a different manufacturer dealership, they can't just fill the empty service book with their own dealer stamps.

forgotmyname

Is it good enough? You bought it already.

The time to check the service history etc was before you hand over the money. A sqiggle in the service book could be deemed to be some history.

Not what you were expecting but they didnt claim to have a full manufacturer service history did they?

Its only got 18,000 on the clock so as long as you get it serviced properly it should last a long time.

Always check before handing over the money in future.

jaydeeuk1

forgotmyname wrote: »

Its only got 18,000 on the clock so as long as you get it serviced properly it should last [STRIKE]a long time.[/STRIKE] until the end of the warranty period.

Its a Renault, innit.


The fact it has none still means it has a history... its just a history of !!!! all being done to it.

Foxy-Stoat_3

http://www.roxbyrenault.co.uk/wp-content/uploads/2012/07/Twingo.pdf

Which Twingo is it?

It may not be a big deal if your book hasn't been stamped but it actually had a service when it should of.

Go back and ask the dealer for a free service and move on.

Spicy_McHaggis

Foxy-Stoat wrote: »

http://www.roxbyrenault.co.uk/wp-content/uploads/2012/07/Twingo.pdf

Which Twingo is it?

It may not be a big deal if your book hasn't been stamped but it actually had a service when it should of.

Go back and ask the dealer for a free service and move on.

The OP says there is no evidence of it having been serviced.

Foxy-Stoat_3

Spicy_McHaggis wrote: »

The OP says there is no evidence of it having been serviced.

So its not as described then....grounds to reject ?

gazfocus

The first service on a Twingo is due at either 18,000 miles or 1 year (whichever comes first), so although you have no proof that the annual services were done, at least in terms of mileage, the car is bang on due a service.

I would just ask the dealership you bought it off to service your car free of charge now (not waiting til March), get your service book stamped and off you go.

Foxy-Stoat_3

gazfocus wrote: »

I would just ask the dealership you bought it off to service your car free of charge now (not waiting til March), get your service book stamped and off you go. The first service would have been due around 18,000 miles anyway so you've not lost anything.

18,000 miles or 1 year, which ever comes sooner. So it should of had 3 services so far at least.