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Pooch Pack problems - please help

toby_puppy
toby_puppy Posts: 620 Forumite
edited 20 January 2015 at 1:48PM in Consumer rights
sorted hopefully

Comments

  • It is very standard practice that for subscription based services/ products that they offer an introductory rate and you agree to the terms and conditions that the service automatically continues at full price once the promotional period ends unless you cancel the service beforehand

    What does their website say about cancelling the service? Did you do that giving the stated notice period prior to the end of your trial period?
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