How long for Experian to update?

Just a quick query about updating times in relation to an Experian credit file.

First of all, I know that financial institutions forward details to Experian every so often. In the case of my bank, Santander, it seems to be very 5 to 6 weeks.

My question is...how long do Experian take to update credit files ONCE they have received the info from the bank etc.?

The reason I ask this is that I am about to apply for a mortgage, and although I have a 999 score, my credit balances are still showing several thousand pounds more than they are, due to a large purchase which was made just prior to the last file update nearly 6 weeks ago, and now repaid from savings.

I would want any credit report sought by my proposed mortgage company to see that the credit balance is not as significantly high as it is presently.

Is this an issue for the bank etc. to update Experian faster?..or do Experian take time to process updates from banks before they are input into the credit report?

I have read the info on "rapid updates" on the Experian site but it says nothing about how long Experian take to process the info.

Anyone from Experian able to advise please? Thank you.

Comments

  • MoneyMate
    MoneyMate Posts: 3,239 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    For me about three months.
    There are more questions than answers :shhh: :silenced:
    WARNING ! May go silent for unfriendly replies
    Please excuse me Spell it MOST times :o
    :)
    :A UK Resident :A
  • Experian_company_representative
    Experian_company_representative Posts: 2,134 Organisation Representative
    Part of the Furniture Combo Breaker
    Hi Abc123456,

    If you are applying for a mortgage I can understand that you would want your report updated in advance.

    Most companies send us information on a monthly basis. We then have a number of checks to run on the data for quality purposes (over 350!) before it is updated on reports. If no issues are found then the information is usually added just a couple of days after it is received.

    If any issues are highlighted by the checks then the update will be delayed while they are investigated. Our Ask James pages covers updates in more detail here.

    A "rapid update" is a manual overnight process that can be used by a lender to correct significant errors on a report. Lenders may use this option to ensure that the most serious cases are dealt with quickly should they choose to.

    If you email your details and the details of the accounts you are waiting to be updated to [EMAIL="uksocialsupport@experian.com"]uksocialsupport@experian.com[/EMAIL] I can take a look to see when updates are expected.

    Kind regards Neil
    Official Company Representative
    I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"

    Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen
  • abc123456
    abc123456 Posts: 352 Forumite
    Thanks Neil. Co-incidently, the main "problem" one has updated today, but the other balance is a minor one and causing no problem.

    My question has been answered in any case.

    Thanks again, your advice is greatly appreciated.
  • stclair
    stclair Posts: 6,849 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I'd be interested to hear what these "350" checks are?
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.7K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 452.9K Spending & Discounts
  • 242.6K Work, Benefits & Business
  • 619.4K Mortgages, Homes & Bills
  • 176.3K Life & Family
  • 255.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.