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debt letter after 6.5 years

hi my wife received a letter this week saying she still owed 1500 pounds from a debt in 2000, she was paying it off until 6.5 years ago when the collection companys collector left the job and no one since has come to collect any money, it has been passed to another company and they now want over 2000 pounds as they say in the letter its added costs to the debt.


this is the first time in over 6 years that we have heard anything, also since then we have got married and her married name is on the letter and not her maiden name when the debt took place.


can anyone help with this please.


many thanks


Ian Aka shannianni
«1345

Comments

  • Gaz83
    Gaz83 Posts: 4,047 Forumite
    1,000 Posts Combo Breaker
    shannianni wrote: »
    hi my wife received a letter this week saying she still owed 1500 pounds from a debt in 2000, she was paying it off until 6.5 years ago when the collection companys collector left the job and no one since has come to collect any money, it has been passed to another company and they now want over 2000 pounds as they say in the letter its added costs to the debt.


    this is the first time in over 6 years that we have heard anything, also since then we have got married and her married name is on the letter and not her maiden name when the debt took place.


    can anyone help with this please.


    many thanks


    Ian Aka shannianni
    When did she last acknowledge the debt in writing?
    "Facism arrives as your friend. It will restore your honour, make you feel proud, protect your house, give you a job, clean up the neighbourhood, remind you of how great you once were, clear out the venal and the corrupt, remove anything you feel is unlike you... [it] doesn't walk in saying, "our programme means militias, mass imprisonments, transportations, war and persecution."
  • she had arranged to pay the debt via the collection agent calling each week at the door (scottcall) but after about 6 months the guy who collects it left the his job and since then no letters or anyone ringing.
    now after 6.5 years we receive another letter from another debt collection agency saying we owed more from costs added, this isn't the same agency


    regards
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Send them a statute barred letter. Im sure someone will put a link on here for you.


    If there has been no acknowledgement of the debt on your wifes part then they cannot enforce the debt.


    She still owes it, but they cannot take her to court for it.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • Gaz83
    Gaz83 Posts: 4,047 Forumite
    1,000 Posts Combo Breaker
    If she hasn't made a payment, or acknowledged the debt in writing, for over 6 years then the debt can't be enforced.

    It doesn't mean that the company's can't continue to request payment. Just means that they can't enforce it.
    "Facism arrives as your friend. It will restore your honour, make you feel proud, protect your house, give you a job, clean up the neighbourhood, remind you of how great you once were, clear out the venal and the corrupt, remove anything you feel is unlike you... [it] doesn't walk in saying, "our programme means militias, mass imprisonments, transportations, war and persecution."
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    edited 20 January 2015 at 1:45PM
    Hi Shannianni

    I agree with the others that you should send the sample letter fermi linked to. I don’t think you mentioned what type of debt this is regarding but for most types of debt the limitation period is 6 years, but it will be 12 years for the capital element of a mortgage shortfall debt.

    My understanding is that once a creditor is informed that a debt is statute barred they need to prove otherwise or cease collection activity.

    In the Consumer Credit Sourcebook the FCA say:

    ‘CONC 7.15.4 - Notwithstanding that a debt may be recoverable, a firm must not attempt to recover a statute barred debt in England, Wales or Northern Ireland if the lender or owner has not been in contact with the customer during the limitation period.’

    Also

    ‘CONC 7.15.8 - A firm must not continue to demand payment from a customer after the customer has stated that he will not be paying the debt because it is statute barred.’

    http://fshandbook.info/FS/html/handbook/CONC/7/15


    James
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • hi many thanks for the reply,
    she was on benefits and the housing association stopped paying her rent and never told her, she owed 1.5 months rent but when she queried it they said it wasn't their fault and she still has to pay it.


    as I said she started to pay it over weeks what she could afford but the guy stopped coming and nothing has been said or received for over 6 years but now another company is asking for more, we haven't even been told what charges has been put on it, so is this legal? adding cost without any form of letter or phone call.


    many thanks
  • Tixy
    Tixy Posts: 31,455 Forumite
    Get her to send the template letter linked to in post #3 (assuming she is in England/Wales).

    In which case the additional charges are irrelevant.

    (However if it hasn't been more than 6years ago her next stage would have been to write for proof of the outstanding debt and a breakdown of the balance they claim is owed)
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    I can’t really advise on the legalities of it but it’s certainly poor practice and doesn’t appear to comply with debt collection regulations. Debt collection agencies are regulated by the Financial Conduct Authority (FCA) and the regulations are laid out in the Consumer Credit Sourcebook (CONC), which is where the points I referenced in the above post are from.

    There are various other points regarding things such as firms being required to keep a debtor updated on the status and amount of a debt, and only adding debt collection fees if there is contractual provision.

    As Tixy says, the charges will not be an issue if the debt is statute barred. Providing the rent arrears with the Housing Association aren’t going to impact any current rental tenancy they are a low priority and would be unenforceable in court if statute barred.
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • Send the SB or Prove It letters and ignore them and their silly demands.
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