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Recent Victim of Fraud Am concerned

Hi I recently had my bank order me a new card when I upgraded my account. The staff member from the bank assured me my pin would stay the same. Little did I know they had ordered me a new pin without my permission, unfortunately as I have a shared mailbox both were intercepted and about £2400 taken from me.

I am worried now that there will be a black mark against my address. Am I overreacting or can this affect me in future when applying for new accounts?

Comments

  • robotrobo
    robotrobo Posts: 921 Forumite
    Part of the Furniture 500 Posts
    ZackH1984 wrote: »
    Hi I recently had my bank order me a new card when I upgraded my account. The staff member from the bank assured me my pin would stay the same. Little did I know they had ordered me a new pin without my permission, unfortunately as I have a shared mailbox both were intercepted and about £2400 taken from me.

    I am worried now that there will be a black mark against my address. Am I overreacting or can this affect me in future when applying for new accounts?

    sorry it does not sound true.;)
  • DCFC79
    DCFC79 Posts: 40,652 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Addresses aren't marked as you say OP, in future OP see if you can get cards etc delivered to local branch, I know some banks offer this service.

    Have you told the bank about the £2400 wasn't you.
  • Yes and it has already been refunded, Bank card has now been ordered to my local branch which I will collect and then ring in to order a new pin.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    There won't be a black mark against you at the address, but if the bank decides to report it to the police then I'd expect someone who lives there to have bigger problems than just a damaged credit record - sadly they probably won't bother and the thief will get away with it.
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