Have I been fed a line by ebay live chat?

theonlywayisup

No they aren't slow.

It's 48 hours-plus for a review.

It may have escaped you but today is Sunday (worldwide) and yesterday was Saturday.

Be patient.

mcdig

I have had a similar thing this weekend, this is part of the email I received last night (Sunday) just before midnight.

[FONT=&quot]I have reviewed the case and found that it has automatically closed on your favour on 15th of January, 2015 issuing you with a full refund as a courtesy. But due to a technical issue with our system, this refund has not completed to your PayPal account yet. I apologise for the delay in processing this refund.[/FONT][FONT=&quot][/FONT]
[FONT=&quot] [/FONT][FONT=&quot][/FONT]
[FONT=&quot]Our system will continue to attempt to refund you. In the unlikely event your funds have not been received after 3 days, please reply to this email so we can take immediate action. [/FONT][FONT=&quot][/FONT]

SimonSays

Ive not even had that.

SimonSays

Just an update:

Ebay still haven't done anything, Its still awaiting customer care but live chat said I'll eventually get my refund when they decide to process it with Paypal.

Sent a tweet to paypal. Got a "not us guv" reply I replied and they refunded it and simply replied "it was an oversight on our part"