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Anybody else unable to log into the National Lottery website

Slinky
Slinky Posts: 10,705 Forumite
Part of the Furniture 10,000 Posts Photogenic Name Dropper
It seems to think we're outside the UK which we're not. Have checked our IP address on the net and it's definitely coming up as a UK address


Logged in OK last week from the same location
Make £2025 in 2025
Prolific £102.99, Octopoints £3.20, Tesco Clubcard challenges £60, Misc Sales £321
Total £487.19/£2025 24%

Make £2024 in 2024
Prolific £907.37, Chase Interest £59.97, Chase roundup interest £3.55, Chase CB £122.88, Roadkill £1.30, Octopus referral reward £50, Octopoints £70.46, Topcashback £112.03, Shopmium referral £3, Iceland bonus £4, Ipsos survey £20, Misc Sales £55.44

Total £1410/£2024  70%

Make £2023 in 2023  Total: £2606.33/£2023  128.8%



Comments

  • Not having any problems here, and I'm using a Dongle.
  • Gillor
    Gillor Posts: 796 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    No problems here either.

    Are you by any chance trying to log in via a password manager such as Last Pass or Roboform?

    I think they may have changed the address of their log in page.
  • Slinky
    Slinky Posts: 10,705 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    No, can't even get to the login page. I'm wondering if my IT person who came to help us set up a wireless printer on Friday has 'done' something.
    Make £2025 in 2025
    Prolific £102.99, Octopoints £3.20, Tesco Clubcard challenges £60, Misc Sales £321
    Total £487.19/£2025 24%

    Make £2024 in 2024
    Prolific £907.37, Chase Interest £59.97, Chase roundup interest £3.55, Chase CB £122.88, Roadkill £1.30, Octopus referral reward £50, Octopoints £70.46, Topcashback £112.03, Shopmium referral £3, Iceland bonus £4, Ipsos survey £20, Misc Sales £55.44

    Total £1410/£2024  70%

    Make £2023 in 2023  Total: £2606.33/£2023  128.8%



  • S0litaire
    S0litaire Posts: 3,535 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    what ISP are you with?

    It might be a long shot but if your router was off for any length of time it might have been assigned a new IP address.

    go here and see where it thinks you are:
    http://www.iplocation.net/

    If it's not in the UK it might be your ISP is using a batch of IP addresses that's not been updated correctly with their location.

    Can you check what IP address your router is saying you are using (usually in a settings / admin page on the router itself) if the 2 IP's are differnent then the IT guy did something.

    If they are the same then it's your ISP probably not keeping up to speed with their admin paperwork ;) turn your router off for 10 mins or so and see if you get a new UK based IP address.
    Laters

    Sol

    "Have you found the secrets of the universe? Asked Zebade "I'm sure I left them here somewhere"
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    If you're with Plusnet then I believe what S0litaire has posted may be the issue and the solution.
  • Slinky
    Slinky Posts: 10,705 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    That website says we're in the UK. Will log into the router settings tomorrow and have a look.
    Make £2025 in 2025
    Prolific £102.99, Octopoints £3.20, Tesco Clubcard challenges £60, Misc Sales £321
    Total £487.19/£2025 24%

    Make £2024 in 2024
    Prolific £907.37, Chase Interest £59.97, Chase roundup interest £3.55, Chase CB £122.88, Roadkill £1.30, Octopus referral reward £50, Octopoints £70.46, Topcashback £112.03, Shopmium referral £3, Iceland bonus £4, Ipsos survey £20, Misc Sales £55.44

    Total £1410/£2024  70%

    Make £2023 in 2023  Total: £2606.33/£2023  128.8%



  • steviebabes
    steviebabes Posts: 2,062 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    See if you can use BBC iplayer as this wont work if it thinks you're outside the UK.
  • Slinky
    Slinky Posts: 10,705 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Thanks all, rebooted the router which gave us a new IP address and sorted the problem. Judging by the NL facebook page, we're not alone in experiencing this.
    Make £2025 in 2025
    Prolific £102.99, Octopoints £3.20, Tesco Clubcard challenges £60, Misc Sales £321
    Total £487.19/£2025 24%

    Make £2024 in 2024
    Prolific £907.37, Chase Interest £59.97, Chase roundup interest £3.55, Chase CB £122.88, Roadkill £1.30, Octopus referral reward £50, Octopoints £70.46, Topcashback £112.03, Shopmium referral £3, Iceland bonus £4, Ipsos survey £20, Misc Sales £55.44

    Total £1410/£2024  70%

    Make £2023 in 2023  Total: £2606.33/£2023  128.8%



This discussion has been closed.
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