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UKPC screws up majestically

http://www.thecourier.co.uk/news/local/dundee/gallagher-retail-car-park-firm-ukpc-sends-threatening-demand-letters-to-pensioner-who-doesn-t-drive-1.778533

They somehow managed to send their threatograms to the wrong address, and refused to listen to the recipient's family (it was a little old lady in her eighties) when they told UKPC that their intended victim doesn't even drive.

Her son somehow managed to track down the "correct" person, who was good enough to call UKPC and dob herself in.

So she can appeal now, right? WRONG! They told her she was too late - even though they'd sent the letters to the wrong address!

Not that an appeal would get her anywhere anyway since it's Scotland so no PoPLA.

Rupert Williams must be so proud.
Je suis Charlie.

Comments

  • ManxRed
    ManxRed Posts: 3,530 Forumite
    Driving up standards in the Private Parking Industry!
    Je Suis Cecil.
  • trisontana
    trisontana Posts: 9,472 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 11 January 2015 at 6:35PM
    The notices were probably sent out by a UKPC employee who (in the words of Coupon Mad) was only working there until they get a proper job.
    What part of "A whop bop-a-lu a whop bam boo" don't you understand?
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