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Praise for Swizzles Matlow & KP Snacks...

Complained to KP Snacks last month because I purchased a multipack of Wheat Crunchies which didn't have any flavour and received a £3 voucher to spend on their products in any store.

At Christmas, I received a pack of Swizzles Matlow sweets as part of a present. There wasn't any of my favourite sweets in the pack, and there was an empty wrapper.

This week I receive a parcel from Swizzles FULL to the brim with loads of sweets which I wasn't expecting!!

So great customer service from both these companies.
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Comments

  • geerex
    geerex Posts: 785 Forumite
    Some people have far too much time on their hands.

    I can almost see your point about the wheat crunchies, but complaining about not having your "favourite" in a la
    pack of sweets which, by definition, is random in nature is just tragic. The empty wrapper is neither here nor there, these things occasionally happen.
    Just imagine what you could achieve if you focused your energies on something that really mattered.
  • Collabora
    Collabora Posts: 1,360 Forumite
    geerex wrote: »

    I can almost see your point about the wheat crunchies, but complaining about not having your "favourite"
    No the OP stated it had NO flavour and not their flavour


    and why not complain if you have sweet wrappers without the sweets
  • mije1983
    mije1983 Posts: 3,665 Forumite
    Combo Breaker Name Dropper First Post Part of the Furniture
    Collabora wrote: »
    No the OP stated it had NO flavour and not their flavour

    That was the wheat crunchies that had no flavour, not the sweets.

    In the spirit of some of your previous posts on this forum, 'learn to read' :rotfl::D
    thatguy1 wrote: »
    At Christmas, I received a pack of Swizzles Matlow sweets as part of a present. There wasn't any of my favourite sweets in the pack, and there was an empty wrapper.
  • DCFC79
    DCFC79 Posts: 40,606 Forumite
    First Anniversary Name Dropper 10 Posts
    That's pretty good OP especially all the sweets from swizzles, I've complained myself when things don't taste right or something is missing and received a coupon.
  • Collabora
    Collabora Posts: 1,360 Forumite
    mije1983 wrote: »
    That was the wheat crunchies that had no flavour, not the sweets.

    It is you who need to read as i included the quote about the Wheat Crunchies.

    Roll on tomorrow as you will be able to get back to school
  • mije1983
    mije1983 Posts: 3,665 Forumite
    Combo Breaker Name Dropper First Post Part of the Furniture
    Collabora wrote: »
    It is you who need to read as i included the quote about the Wheat Crunchies.

    Roll on tomorrow as you will be able to get back to school


    Actually, the post you quoted referred to both. The first part wheat crunchies, the second part the sweets.
    I can almost see your point about the wheat crunchies, but complaining about not having your "favourite"

    to which you replied
    No the OP stated it had NO flavour and not their flavour

    The OP said the wheat crunchies had no flavour (which you were correct on), and the sweets had none of 'their' flavour (which you were incorrect on).
  • Collabora
    Collabora Posts: 1,360 Forumite
    edited 12 January 2015 at 9:45AM
    mije1983 wrote: »
    Actually, the post you quoted referred to both. The first part wheat crunchies, the second part the sweets.



    to which you replied



    The OP said the wheat crunchies had no flavour (which you were correct on), and the sweets had none of 'their' flavour (which you were incorrect on).

    (Text removed by MSE Forum Team)

    i stated this in relation to the sweets.
    and why not complain if you have sweet wrappers without the sweets
  • mije1983
    mije1983 Posts: 3,665 Forumite
    Combo Breaker Name Dropper First Post Part of the Furniture
    edited 12 January 2015 at 9:44AM
    (Text removed by MSE Forum Team)
    Collabora wrote: »
    i stated this in relation to the sweets.

    From your above post I can see that you must have just mis-quoted geerex's post, and mistakenly included the part about the sweets which you didn't mean to refer to.
  • geerex
    geerex Posts: 785 Forumite
    mije1983 wrote: »
    (Text removed by MSE Forum Team)



    From your above post I can see that you must have just mis-quoted geerex's post, and mistakenly included the part about the sweets which you didn't mean to refer to.

    He didnt read my post correctly and has now made a fool of himself.
  • Collabora
    Collabora Posts: 1,360 Forumite
    geerex wrote: »
    He didnt read my post correctly and has now made a fool of himself.

    yes i did, but i am not the one that abused any other user
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