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Experian credit report layout

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Hello :)

Does anyone know how the credit expert report layout is supposed to work?

I have a number of defaulted accounts, they all appear together at the top, but there is one at the very bottom of my report. It doesn't matter, it's just strange.

It's just as recent as the others, and I cannot work out why it's where it is. It's not alphabetical, it's not a certain account type, it's not date related, so I don't understand.

Can Experian re-order it for me to put things together, or will it live all by itself until it drops off?

Thanks

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  • Experian_company_representative
    Experian_company_representative Posts: 2,134 Organisation Representative
    Part of the Furniture Combo Breaker
    Hello just.me
    just.me wrote: »
    Hello :)

    Does anyone know how the credit expert report layout is supposed to work?

    I have a number of defaulted accounts, they all appear together at the top, but there is one at the very bottom of my report. It doesn't matter, it's just strange.

    It's just as recent as the others, and I cannot work out why it's where it is. It's not alphabetical, it's not a certain account type, it's not date related, so I don't understand.

    Can Experian re-order it for me to put things together, or will it live all by itself until it drops off?

    Thanks

    That's a good question; I would be more than happy to help. The reason why this account is showing in a different location to the rest of them is because this account has extra payment information so it’s been separated from the others to bring this to your attention.

    The account itself will automatically drop off after six years from the default date, if you would like me to take a look through your credit report and also send a screenshot of the account in the different location to the others on your membership, please [EMAIL="uksocialsupport@experian.com"]email me[/EMAIL] this to me along with your details (name/dob/full address including postal code) I can look into this further for you.

    Kind Regards
    James Jarvis
    Official Company Representative
    I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"

    Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen
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