Conveyancing file

jstvj

I thought I was entitled to ask for my file once the bill had been paid, but my online Conveyancer has refused, saying they must hold it for six years in accordance with Law Society guidlines. Is this correct ?

davidmcn

They need to keep at least a copy of it, you're entitled to the principal file (in practice much or all of your file is held electronically anyway, so no distinction between originals and copies).

jstvj

davidmcn wrote: »

They need to keep at least a copy of it, you're entitled to the principal file (in practice much or all of your file is held electronically anyway, so no distinction between originals and copies).

What can I do if they continue to refuse to send it ?

davidmcn

Pursue the firm's complaints procedure in the first instance.

TBagpuss

please note that not all of the file belongs to you. Parts of it may belong to the solicitor (or conveyancer) or to the lender, if the solicitor also acted for them. You *may* be entitled to see those parts, or to have copies of them, but may be asked to pay for copying of the sections which don't belong to you.

You could also ask to inspect the file at the solicitors office, if it is local, or request a copy.