We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Hotel Price

Hi,

If this is the wrong thread for this question my apologies.

I recently booked an hotel for 3 nights. The room was advertised as £300 with breakfast or £75 Room Only. Obviously I thought this deal was too good to be true, but I have had a confirmation email from the hotel to tell me my 3 nights are booked for total price of £75.
If the hotel now realises that their website has a fault on it and the price should have been £75 per night, not £75 for 3 nights, can they charge me extra for the room I booked?

Thank you for any info you can give me on this subject

Comments

  • CM66
    CM66 Posts: 602 Forumite
    Part of the Furniture 500 Posts
    Its will likely be in their T's & C's somewhere that miss prices don't have to be honoured.

    In that case they should give you the option of paying to full price of being refunded your £75.....
  • hcb42
    hcb42 Posts: 5,962 Forumite
    Correct, they don't have to honour it as it is clearly a mistake.
  • glentoran99
    glentoran99 Posts: 5,821 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    I would email the hotel to confirm your booking and see what they say, you wouldnt want to turn up and your rooms has been cancelled, no need to mention the price just confirmation your room is booked and fully paid,
  • Thanks all. I emailed the hotel and there was a fault on their website, but as a gesture of good will they gave me a reduced rate for the 3 nights.
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 347.8K Banking & Borrowing
  • 251.9K Reduce Debt & Boost Income
  • 452.2K Spending & Discounts
  • 240.1K Work, Benefits & Business
  • 616.2K Mortgages, Homes & Bills
  • 175.3K Life & Family
  • 253.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.