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Praise - Passport Office

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Renewed passport on-line on Saturday, posted off signed declaration, old passport and photos on Monday and received new passport today (Thursday). Couldn't believe speed of service.

Was prepared for a long wait as, while in photo shop having photos taken, found there were several others doing the same thing and assistant said she had been busy with passport photos since New Year.

Comments

  • classy69
    classy69 Posts: 75 Forumite
    I can also back this up!


    Sent off application for my daughter which they received Tuesday morning, have the passport in hand today! (And that's without paying the premium for fast service...)
  • Paully232000
    Paully232000 Posts: 2,108 Forumite
    Praise were praise is due, we sent off for our daughters first passport a few months ago and the speed was so much faster than I was dreading. Especially after reading so much negativity in the press.

    Was about a week and a half between posting the form and the security firm turning up at my door one evening with said passport and id documents. Only took this long as they had to write to us in the meantime to say we hadn't paid enough, and me pay the outstanding. (think it was £3 odd).
  • Mark7799
    Mark7799 Posts: 4,806 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I'll join in on this as well if I may. Already booked a holuday for July and realised my passport will expire in June. Went to the Post Office NYE and received the new passport yesterday. Very impressed :-))
    Gwlad heb iaith, gwlad heb galon
  • Lu_Lu
    Lu_Lu Posts: 228 Forumite
    Part of the Furniture
    Adding my two pence worth. We sent my sons passport off on 20 December second class, so completely missed xmas post etc. got it back on 29th! I was amazed it was so quick over xmas.
  • photome
    photome Posts: 16,661 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Goes to show there is absolutely no need to to use the PO check and send
  • Another happy passport customer. Took about a week - so five working days. Excellent service and I don't consider the cost too prohibitive either.
  • Snap-ant
    Snap-ant Posts: 15,944 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    :)

    PO check service increases on Monday to £9.75 from £8.75
    Our Family Motto ~
    If all else fails - read the instructions...

  • photome
    photome Posts: 16,661 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Snap-ant wrote: »
    :)

    PO check service increases on Monday to £9.75 from £8.75

    And there will still be plenty of people who will happily pay for somethig they can do themselves
  • zagfles
    zagfles Posts: 21,421 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Chutzpah Haggler
    Tip for renewal timing - try to get renewal processed a few days before the date in the month when your passport expires. Then you get free extra validity (unused months are rounded up, max 9). Obviously you need an idea how long they are taking to process - threads like this help!
  • Be_Happy
    Be_Happy Posts: 1,392 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Not much, but in true money saving spirit, every bit helps.

    My old passport expires on 9 February; new one issued on 7 January and will expire on 7 March 2025, so nearly a month free.
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